What are the responsibilities and job description for the Shop Clerk position at Cano Truck Repairs LLC?
Description:
As a shop clerk you are expected to provide our customers with exceptional service and assistance throughout the entire repair process. You will also be expected to help resolve discrepancies between the sales team and clients. Generates invoices for services performed in our shop and reconcile inventory.
Duties and Responsibilities:
- Maintains records of all paid and unpaid invoices.
- Keeps an aging report of unpaid invoices.
- Coordinate shop team and inform them of scheduled repairs daily.
- Posts customer payments by recording cash, checks, and wire transfers.
- Calls clients to collect payments when there is an unpaid balance.
Informs the sales team when customers have unpaid invoices and are past their credit limit.
- Resolves disputes and customer complaints by correcting authorized price adjustments.
- Protects the organization's value by keeping confidential information private.
- Other duties as assigned.
Competencies:
- Customer Service- This individual must provide excellent customer service and manage difficult situations while responding promptly to customer needs.
- Dependability- This individual must be able to show up ready, prepared, and on time everyday to work. Must be able to follow instructions and be honest/trustworthy in order to assure that financial information is kept confidential.
- Microsoft Office- This individual must possess all the basic skills in Microsoft word, excel, and PowerPoint.
- Education- This individual must have a high school degree and a minimum of 2 years experience in accounts receivable/payable. College degree in a related field is preferred.
***Experience with transportation mechanic shops is preferred.
We offer Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401K with matching
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Work Location: In person
Salary : $12 - $15