Hotel Front Desk Agent - Part-Time 1st Shift

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The Candlewood Suites Hotel is looking for a part time 1st shift Front Desk Agent.

Apply at

https://aimbridge.fountain.com/aimbridge/apply/candlewood-suites-appleton-front-desk-agent?utm_source=invite-to-apply

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We are seeking a dedicated Guest Service Agent to join our team.

Hotel shifts are 7am-3pm. Scheduling will primarily be Sunday and Monday each week.

Candidates must be High school graduate and have basic computer operating and good communication skills. Experience is not necessary, but a positive attitude and aptitude to learn are the requirements to fit in with a currently great committed team and laid back working environment.

Responsibilities:

- Greet guests in a friendly and professional manner upon arrival

- Start every stay right by swiftly checking guests in and out – take IDs, hand out room keys

- Acknowledge Rewards Club members and returning guests, in person or on the phone
- Handle guest inquiries and provide accurate information about the hotel facilities and services
- Process reservations and manage room assignments efficiently
- Address guest concerns and resolve issues promptly to ensure guest satisfaction
- Maintain a neat and organized front desk area

-Light cleaning of the hotel's public areas
- Collaborate with other hotel staff to ensure seamless guest experiences

Required Skills and Experience

• Willing to take initiative and work with little direction.
• Previous hospitality industry experience preferred but not required
• Must be able to work responsibly unattended
• Must have reliable transportation as well as excellent attendance
• Adaptable to change

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person

Benefits:

Salary : $18