What are the responsibilities and job description for the Front Desk Agent-Weekends Only position at Candlewood Suites?
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns with empathy and professionalism
- Process payments and maintain accurate records
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area
Qualifications:
- Excellent communication and customer service skills
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and problem-solving abilities
- Proficient in using phone systems and computer software
- Previous experience in a similar role is preferred, but not required
- High school diploma or equivalent
Join our team as a Front Desk Agent and be the first point of contact for our valued guests. As a Front Desk Agent, you will play a crucial role in providing exceptional guest service, ensuring their stay is comfortable and enjoyable. If you have excellent communication skills, a friendly demeanor, and enjoy working in a fast-paced environment, we would love to hear from you.
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $13 - $15