What are the responsibilities and job description for the Front Desk Staff-part time position at Candlewood Suites Sheridan Wy?
Join a team where hospitality meets reliability!
Candlewood Suites in Sheridan, WY is seeking a friendly and dependable Front Desk Associate to be the face of our hotel. If you enjoy helping people, staying organized, and being part of a supportive team, this is the role for you.
What You’ll Do:
As a Front Desk Associate, you'll welcome guests, handle check-ins and check-outs, answer questions, and assist with daily operations—including laundry. You’ll help create a clean, comfortable, and positive environment for every guest.
Responsibilities include:
- Greet guests and assist with check-in and check-out
- Answer phone calls, manage reservations, and respond to guest inquiries
- Process payments and maintain accurate records
- Assist with hotel laundry, including washing, drying, and folding linens
- Maintain a clean and organized front desk and lobby area
- Communicate with housekeeping and maintenance teams as needed
- Promote IHG Rewards and assist with guest loyalty questions
- Follow all safety, cleanliness, and brand standards
What We’re Looking For:
- Friendly, helpful attitude and strong communication skills
- Ability to multitask and stay calm under pressure
- Basic computer skills (we’ll train you on hotel systems)
- Ability to stand for long periods and lift up to 25 lbs
- Previous hotel or customer service experience is a plus, but not required
- Availability to work a flexible schedule, including weekends and holidays
Why Work With Us:
- Competitive pay
- Training and development opportunities
- Employee discounts at IHG hotels worldwide
- Supportive and team-focused environment
- Uniforms and work materials provided
Ready to join a team that makes people feel at home? Apply today!
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Salary : $16