What are the responsibilities and job description for the Front Desk Agent position at Candlewood Suites Perry- National Fairgrounds?
Job Summary
Candlewood Suites Perry is looking for a friendly and reliable Part-Time Front Desk / Guest Service Agent to join our team. In this role, you’ll be the first point of contact for guests—welcoming them, checking them in and out, and helping ensure they enjoy their stay. This is a great opportunity for someone who enjoys working with people and providing excellent customer service.
Responsibilities
- Greet guests with a warm, professional attitude
- Handle check-ins, check-outs, and reservations
- Answer phones, manage inquiries, and assist with guest needs
- Process payments and verify billing accuracy
- Communicate with housekeeping and maintenance to ensure smooth operations
- Resolve guest concerns quickly and effectively
- Maintain a clean and welcoming front desk and lobby area
Qualifications
- Customer service or hospitality experience preferred (training provided)
- Strong communication and problem-solving skills
- Basic computer skills (hotel system knowledge a plus)
- Reliable and able to work independently or with a team
- Flexible availability, including nights, evenings, weekends, and holidays
Why You’ll Love Working With Us
- Competitive pay
- Flexible part-time scheduling
- Opportunities for growth within IHG Hotels & Resorts
- Employee travel and hotel discounts
Apply today and join a team that values hospitality, teamwork, and guest satisfaction!
Job Type: Part-time
Pay: $11.00 - $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $11 - $12