What are the responsibilities and job description for the Front Desk/Night Audit Full & Part time position at Candlewood Suites - Louisville Fair/Expo?
Candlewood Suites - Louisville Fair/Expo is seeking dedicated Front Desk/Night Audit associates, available for both full-time and part-time positions. This role is integral to ensuring a smooth and welcoming experience for our guests during overnight hours, as well as maintaining accurate financial records.
Responsibilities
- Greet and check-in/check-out guests with a friendly and professional demeanor.
- Perform night audit procedures, including reconciling accounts and generating reports.
- Handle guest inquiries and resolve issues promptly and courteously.
- Maintain accurate records of all financial transactions and post charges as needed.
- Ensure the safety and security of guests and the property during overnight hours.
- Coordinate with housekeeping and maintenance departments to ensure guest satisfaction.
- Assist with other front desk duties as assigned.
Requirements
- Previous experience in hotel front desk or night audit preferred but not required.
- Strong attention to detail and excellent organizational skills.
- Ability to perform basic accounting and computer tasks.
- Excellent communication and customer service skills.
- Ability to work overnight shifts and weekends as needed.
- Reliable and trustworthy with a professional appearance.
Benefits
- Opportunities for professional growth within the company.
- Flexible scheduling options for full-time and part-time roles.
- Positive and friendly work environment.
- Employee discounts on accommodations.
About the Company
Candlewood Suites - Louisville Fair/Expo is a part of the IHG family of brands, dedicated to providing comfortable, extended-stay accommodations with a focus on convenience and hospitality. Located in Louisville, KY, our property prides itself on creating a welcoming atmosphere that feels like a home away from home for every guest.
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