What are the responsibilities and job description for the Front Desk Associate position at Candlewood Suites -Alabaster?
Now Hiring: Front Desk Clerk
We are currently seeking a friendly, dependable, and guest-focused Front Desk Clerk to join our hotel team. If you enjoy helping others and creating a welcoming environment, we would love to meet you!
Position Summary:
The Front Desk Clerk is the first point of contact for our guests and plays a key role in delivering excellent customer service. This position is responsible for guest check-ins and check-outs, handling reservations, answering questions, and resolving guest concerns in a professional and courteous manner.
Responsibilities:
- Greet and assist guests with check-in and check-out
- Answer phones and respond to guest inquiries
- Process reservations, payments, and room assignments
- Handle guest concerns promptly and professionally
- Maintain a clean and organized front desk area
- Follow hotel policies and procedures
- Communicate effectively with housekeeping and management
Qualifications:
- Customer service or hospitality experience preferred (not required)
- Strong communication and interpersonal skills
- Reliable, punctual, and professional appearance
- Ability to multitask and work in a fast-paced environment
- Basic computer skills
- Flexible availability, including weekends and holidays
What We Offer:
- A supportive team environment
- Opportunities for growth within the company
- Employee hotel discounts
Apply today and become part of a team that takes pride in providing great guest experiences!
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour
Work Location: In person
Benefits:
Employee Discounts, Vacation & Paid Time Off, Job TrainingSalary : $12 - $14