What are the responsibilities and job description for the Senior Supervision Associate position at Candidate Experience site?
Cetera is seeking a Senior Supervision Associate to join our CWS Supervision team. The Senior Supervision Associate will be responsible for managing various technology applications used by Supervision on a daily basis. One area of primary responsibility will be set up of Smarsh email hierarchy and access, delivering customized reporting solutions, and providing troubleshooting support to both field representatives and internal teams. This position requires strong attention to detail, field engagement, analytical skills, and a proactive approach to problem-solving in a fast-paced environment.This is a hybrid role in our Dallas, TX office.
What You Will Do:
Monitor and review incoming inquiries to department queues
Upload & route account documents to the Supervision department via Docupace as needed
Enter and log data points on excel spreadsheets
Run and analyze various Excel reports using advanced formulas such as VLookUp
Assist Supervision principals in preparing and performing timely completion of various supervision tasks.
Creation and Processing of Letters of Education/Caution
Assist with various Supervision focused projects, as needed
Troubleshoot and resolve Salesforce cases, including case setup and follow-through
Assist with various Supervision focused projects
What You Need to Have:
1-3 years of Financial Service experience
High school diploma or equivalent
Familiarity with, Salesforce, or similar compliance and reporting platforms
What's Nice to Have:
Exceptional attention to detail and ability to prioritize multiple tasks effectively
Strong problem-solving skills with a proactive mindset toward operational improvements
Excellent communication and collaboration abilities across teams and the field
Compensation:
The base annual salary range for this role is $25.00 to $36.00 hourly, plus a competitive performance-based bonus. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations.
#LI-Hybrid
Salary : $25 - $36