What are the responsibilities and job description for the SeviceNew Architect position at Candid8 - Engineering and IT Services?
Company Description
Candid8 - Engineering and IT Services helps startups in the USA by offering expert hiring and software development solutions. With over 10 years of experience, our team provides guidance, resources, monitoring, and support through every phase of your project. We guarantee the best prices for software licensing and renewals, ensuring you get the most value for your investment.
Role Description
This client is seeking an experienced ServiceNow Architect to lead the design, development, and implementation of the ServiceNow platform. The ideal candidate will have a deep understanding of ServiceNow architecture, strong leadership skills, and hands-on experience with complex integrations and enterprise-level implementations.
Key Responsibilities:
• Lead the architectural design and technical implementation of the ServiceNow platform and modules.
• Collaborate with stakeholders to define platform strategy, roadmap, and governance.
• Provide guidance on ServiceNow best practices, configuration, and customization.
• Design and develop solutions for ITSM, ITOM, HRSD, CSM, or other ServiceNow modules as needed.
• Integrate ServiceNow with third-party systems and ensure seamless data flow across applications.
• Conduct platform upgrades, performance optimization, and continuous improvement.
• Develop and maintain documentation including architecture diagrams, solution design, and configuration standards.
• Mentor developers and administrators on ServiceNow development practices.
• Ensure compliance with County of Los Angeles security and data standards.
Required Skills & Experience:
• 8 years of IT experience, with at least 5 years focused on ServiceNow architecture and development.
• Proven experience implementing and managing large-scale ServiceNow environments.
• Strong knowledge of ServiceNow modules such as ITSM, ITOM, HRSD, CSM, CMDB, and Discovery.
• Expertise in ServiceNow scripting (JavaScript, Glide API, Flow Designer).
• Experience with integrations (REST/SOAP APIs, MID Server, LDAP, SSO, etc.).
• Knowledge of ITIL processes and best practices.
• Strong analytical, problem-solving, and communication skills.
• ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) required.
• ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA) preferred.
Preferred Qualifications:
• Experience working with public sector or government clients.
• Strong understanding of security, compliance, and change management policies.
• Ability to lead cross-functional teams and deliver complex projects on schedule.
- Please share resumes at Rakesh.J@candid8.us