Village Asst General Manager

General

* Coordinates and evaluates the daily operations and facilities activities of the entire Village.

* Provides day-to-day direction of the management team and assist them in their own personal development.

Ground Lease and Management Agreement 

* Assists GM with administration of additional obligations identified in the Ground Lease Agreement and Management Agreement.

Physical Maintenance of the Facility 

* Ensures that the daily curb appeal of the facility is maintained at the highest level.

* Facilitates efficient processing and follow up of resident work orders.

* Maintains key controls and ensures all staff are following appropriately.

* Recommends and monitors capital improvements programs.

* Solicits bids for various contracts, select appropriate vendors and monitor performance.

* Ensures all Leonardo daily, weekly, monthly, quarterly and annual inspections and tasks are completed on time and accurately

Relations with Various University Departments 

* Coordinates with University Public Safety, Emergency Management, Facilities Operations, Business Services, University Housing, Student Affairs and other university departments as needed.

Financial 

* Assists GM with ensuring compliance with all agreements, leases, and contracts pertaining to the Village.

* Assists GM with overall leadership and direction of the Village in line with business plan.

* Assists GM with the preparation of the vision for the Village and translates this vision to a business action plan.   

* Assists GM with the development of the budget for the Village.

* Understands cash flow forecasting and cash flow management.

Asset and Risk management 

* Understands capital project funding for the renovation and repairs detailed in the business plan. 

* Negotiates service work authorizations and monitor compliance with same, including annual compliance audits.

* Assists GM to establish and maintain a risk and incident log for the Village. 

* Maintains a work order system within the Village for all facility and safety-related matters.

* Manages refurbishments or major special projects while minimizing impact on the Village residents.

* Ensures that Facilities staff conducts regular inspections of public areas, reporting any damage, misdemeanors or breaches of residence rules and regulations.

* Ensures that all incidents are recorded into the work order system register and completed within the prescribed timeframe.

* Be fully conversant with the fire and emergency evacuation procedures and ensure that all staff and Resident Assistants are trained in this area.

* Ensures that the Occupational Health and Safety procedures and policies are implemented at all levels throughout the Village.

* Supervises the day to day implementation and accurate upkeep of the Village:

* Assists with Asset Management Plan

* Maintains Risk log and incident logs and associated process

* Serves as part of on call management along with the GM.

Human Resources / Legal 

* Assist GM in managing all Village HR issues, including recruitment, training and performance management, and communicate with Corporate HR as needed.

* Possess a comprehensive knowledge of all associated legal documentation for the Village, including Management Agreements, Service Work Authorizations, Rental Agreements, etc. 

Experience 

* 3 years of experience in a leadership role in either university or privatized housing with a demonstrated track record of developing a team and delivering against objectives. 

Qualifications 

* Bachelor’s degree required.  Master preferred in business management or higher education administration/student personnel.