Assistant Director of Admissions (CUSOM)

Position: Assistant Director of Admissions (CUSOM)

Department: Jerry M. Wallace School of Osteopathic Medicine

Status: Full Time

Position Summary

The Assistant Director of Admissions is responsible for overseeing all aspects of application process for the Campbell University School of Osteopathic Medicine. This responsibility includes working closely with AACOMAS to obtain and process applications, supporting the applicant review and selection process, and participating in prescreen committee activities. The Assistant Director of Admissions also participates in Applicant Day Interviews and represents CUSOM at on‑campus and regional recruitment events as needed to support enrollment goals and promote the mission of the School.

Essential Duties And Responsibilities

• Oversee all aspects of the application process from initial submission through matriculation.
• Serve as the primary point of contact for application issues with AACOMAS.
• Serve as the primary point of contact for admission requirements, including prerequisites, Letters of Recommendation, and all other application requirements.
• Participate in Applicant Days, Open House events, ShaDOw Days, and campus activities as necessary.
• Represent the School in a positive, professional, and productive manner at all times.
• Maintain organized, accurate, and confidential student and applicant records.
• Compile and report statistical data as needed.
• Coordinate and participate in regional recruitment events to market the School to prospective students and pre-health advisors.
• Maintain current knowledge of the college, the admissions processes, and osteopathic medicine.
• Travel domestically to attend professional meetings, conferences, and recruitment engagements.
• Maintain active representation in appropriate professional organizations, agencies, and groups.
• Assist in the planning and executing student events such as Accepted Students Day, Orientation, White Coat ceremony, and Graduation, including coordination with faculty, administration, community partners, and vendors.
• Respond to emails and phone calls daily regarding admissions inquiries and related issues.
• Assists with additional responsibilities as assigned by the Director of Admissions.
• Maintain a professional appearance and demeanor at all times.
• Uphold and abide by Campbell University policies and procedures, including, but not limited to Title IX, HIPAA, and FERPA guidelines.
• Perform other duties, responsibilities and activities as assigned, which may change at any time with or without notice.
  
  

Education/Experience

• Bachelor’s degree in communication, marketing or other related field.
• Previous experience in admissions, recruitment, sales and/or marketing preferred.
• 3-5 years of professional office experience required.
• Experience in recruiting, student services, office management, or academic advising required.
  
  

Knowledge, Skills, And Abilities

• Ability to communicate effectively with diverse groups through both oral and written channels.
• Strong attention to detail and the ability to maintain confidentiality at all times.
• Ability to respond calmly, professionally, and appropriately in emotional or high-pressure situations.
• Ability to listen actively and communicate in a positive manner.
• Proficiency in word processing, computer usage experience, and general office technology.
• Ability to collaborate and interact professionally with health care professionals, faculty, staff, students, and external partners.
• Strong organizational skills with the ability to direct, prioritize, and manage work effectively.
• Ability to manage time well and work under stressful conditions while maintaining an even temperament.
• Knowledge of Microsoft Word, Outlook, Excel, PowerPoint and Internet navigation.
• Ability to maintain confidentiality at all times.
• The ability to demonstrate tact, courtesy, and discretion when interacting with faculty, staff, students, university officials and the public.
• Ability to work independently as well as function effectively within a team and among diverse group of people.
• Ability to exercise independent judgments in complex, evolving, and unfamiliar situations.
• Ability to manage multiple, concurrent projects, and still meet strict deadlines.
• Detail-oriented and adaptable, with the willingness to work in a changing environment including research new ways of accomplishing tasks, participate in training sessions, and serve as both a self-starter and a team player. Also willing to assist in other areas as needed.
• Computer proficiency utilizing current and new computerized teaching technology and familiarity with communicating education platform (such as Blackboard).
• Broad knowledge of Campbell University policies and procedures.
  
  

Complexity Of Duties

Complexity of duties will be commensurate with level of experience.

Types Of Contacts

This individual will have daily interactions with CUSOM faculty (on-campus and off-campus), staff, and medical students. Interaction with outside vendors, guests of CUSOM, and any other affiliates will be possible. The role involves frequent phone and email communication.

Decision-Making

This individual will provide sound judgement while providing guidance and instruction both within the University and in external settings. The role requires independent decision‑making in routine and complex situations, with the ability to determine appropriate actions, escalate issues when necessary, and represent the institution professionally.

Mental Demands: (complexity of duties, decision-making responsibilities, etc.)

• Ability to understand oral and written information and organize thoughts into clear, effective communication.
• Ability to make decisions that may have moderate to a significant impact on the immediate work environment, as well as outside contributors.
• Ability to work effectively with minimal supervision and exercise sound judgment.
• Ability to think creatively and generate solutions as needed.
• Strong problem-solving skills with the ability to respond quickly and appropriately to challenges.
• Ongoing assimilation of best practices in internet usage, digital communication, and effective e‑marketing techniques. Brainstorming new ways to utilize and implement emerging technology to increase conversion rates and/or grow inquiry pool.
• Demonstrated interest and comfort in working with computers and technology.
• Ability to remain current on new campus offerings, policies, procedures, and communicate them accurately to inquiring students.
• Ability to determine and implement effective marketing strategies to meet the goals of the office.
• Ability to assess the needs of prospective students and provide relevant, tailored messaging content.
  
  

Other Information

• This position demands honesty, integrity and the ability to work with the Christian mission of Campbell University.
• Requires attendance at events within as well as outside of the University setting.