What are the responsibilities and job description for the Concierge position at Campbell Property Management?
The Front Desk Concierge serves as the primary point of
contact for residents and guests, delivering an elevated standard of service
that reflects the luxury and professionalism of the community. The role
requires exceptional communication skills, punctuality, and meticulous
follow-up to ensure every interaction is handled with care, discretion, and
efficiency.
Responsibilities:
- Greet residents and
guests with warmth, professionalism, and a polished demeanor.
- Provide information,
coordinate deliveries, and assist with resident requests promptly and
accurately.
- Maintain a “whenever and
whatever” service mindset—anticipating resident needs while observing
appropriate boundaries between condominium and hotel-style services.
- Communicate clearly and
courteously with residents, management, and vendors to ensure smooth daily
operations.
- Maintain accurate
records of packages, service requests, and building activity.
- Ensure the front desk
area is always organized, welcoming, and reflective of five-star
standards.
- Uphold
confidentiality, safety, and the integrity of the property at all times.
Salary : $21