What are the responsibilities and job description for the Account Supervisor - Experiences position at Campbell Marketing & Communications?
Account Supervisor - Experiences
Campbell Marketing & Communications is a dynamic and fast-paced agency specializing in public relations, communications, social media, marketing and event management. We offer a vibrant and collaborative work environment where you will have the opportunity to work on exciting projects with industry leaders.
General Summary
Under general supervision, the Account Supervisor assumes responsibility for managing all aspects of one or more accounts and programs, including client consulting, integrated marketing initiatives, project management and account development. Serve as a primary client contact and leads cross-functional teams to drive projects from concept through execution. Works independently to identify next steps, solve problems and keep work moving forward in a fast-paced, evolving environment. Thrives in a collaborative environment where priorities evolve and team members are expected to contribute across a variety of programs and initiatives. May participate in client planning and strategy sessions.
Principle Duties and Responsibilities
- Manages one or more accounts and provides high-quality client services through strategic consultation, project leadership, and oversight of internal cross-functional teams.
- Leads integrated marketing initiatives from kickoff through execution, coordinating creative, digital, social, events, production, and external partners.
- Develops project timelines, manages deliverables, identifies risks, and proactively drives projects forward in a fast-paced, evolving environment.
- Builds and maintains strong client relationships through clear communication, sound judgment, and proactive problem solving.
- Collaborates with senior leadership on campaign planning, go-to-market strategies, presentations, and program recommendations.
- Manages account financials, including estimates, budgets, billing activity, and project profitability.
- Serve as mentor or trainer for less senior staff.
- Completes additional duties as assigned.
- Adheres to ISO 9001, ISO 14001, and all other company policies, procedures, and processes.
Knowledge, Skills and Abilities Required
- Knowledge of principles of marketing communications, normally acquired through completion of a bachelor’s degree.
- Five or more years’ experience in marketing communications, public relations or other related fields.
- Ability to evaluate creative work, provide thoughtful, constructive feedback, and ensure deliverables align with strategic objectives, brand standards, and client expectations.
Company Culture
- Detail-oriented: quality and precision-focused
- Innovative: innovative and risk-taking
- Outcome-oriented: results focused with strong performance culture
- People-oriented: supportive and fairness-focused
- Inclusive: welcomes diversity of thoughts, experiences and expressions
- Team-oriented: cooperative and collaborative
Additional Information
- The company is currently working on a hybrid basis—three (3) days onsite and remaining days remote—though this position may require more than two days onsite some weeks.
- A valid driver’s license and clear driving record are required.
- This is a U.S.-based/Michigan-based position.
- Sponsorship is not available for this role.
- Salary range starts at: $61,072.00 – annually. Negotiable, based on experience.
- Travel: Will require some travel, including weekend and evening hours.
- Work environment: May also require some physical activities such as standing and/or walking for extended periods of time and the ability to lift event supplies up to 50lbs.
Campbell Marketing & Communications is an Equal Opportunity Employer committed to a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.
Salary : $61,072