What are the responsibilities and job description for the Customer Service Specialist- Insurance Agency position at Campbell Insurance Agency, Inc.?
Job Summary
Customer Service Specialist
We are seeking a full-time, Customer Service Representative that is hard working, friendly and organized.
Responsibilities and Duties
Prepare company submissions for new/renewal business, market as appropriate, and prepare proposals.
Prepare all change requests and review audits and policies for accuracy.
Review all renewals with the producer prior to expiration to determine marketing strategies.
Respond to all carrier memos.
Prepare and process cancellations when required and follow up on notices of cancellations.
Prepare and process client requests, including ID cards, evidence of property, certificates of insurance, and binders.
Respond to phone calls and e-mails within acceptable timeframe.
Phones, Filing, and Data Entry
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
Work Location: In person
Salary : $18 - $20