What are the responsibilities and job description for the ADMINISTRATION - ARENA OPERATIONS SUPERVISOR position at camd?
Columbia Association (CA) is a nonprofit community services organization that manages Columbia, Maryland—home to 100,000 residents and recognized as the #1 Happiest City in Maryland and one of the Best Places to Live. We operate a wide range of premier recreational facilities, including fitness clubs, golf courses, racquet clubs, pools, and Supreme Sports Club.
We’re looking for a parttime Arena Operations Supervisor to help lead exceptional arena experiences, support a highperforming team, and ensure a safe, welcoming environment for our members and guests.
As an Arena Operations Supervisor, you will play a key leadership role in the daytoday success of our arena operations by:
- Supervising daily arena operations to ensure a safe, highquality recreational environment
- Serving as Manager on Duty and covering assigned arena shifts
- Recruiting, training, scheduling, and coaching Arena Attendants
- Fostering a positive, servicefocused atmosphere for members and guests
- Addressing member feedback with professionalism and timely solutions
- Conducting facility walkthroughs and coordinating maintenance needs
- Supporting budgeting, timekeeping, and staffing coverage
- Training staff on club programs, procedures, safety protocols, and equipment use
- Upholding CA’s mission, values, and commitment to community engagement
Requirements & Qualifications:
- High school diploma or equivalent
- Experience in recreation, facility operations, or health & fitness environments preferred
- Strong leadership, communication, and customer service skills
- Ability to work independently and supervise staff during active operations
- Confidence handling conflict and highpressure situations
- Proficiency with Microsoft Office and Google applications
- CPR/AED and First Aid certification (required within 60 days of hire)
- Ability to stand for extended periods and perform regular facility walkthroughs
- Ability to lift up to 50 lbs
- Willingness to work evenings, weekends, and variable hours
- Work in both office and active arena environments
You’ll be part of a missiondriven organization that’s committed to wellness, community, and personal growth. CA supports its team members with meaningful work, leadership development, and outstanding benefits.
Compensation & Benefits Include:
The pay range for this position is $23.50 to $26.00/ per hour. The actual pay rate offered will depend on the overall qualifications of the individual applicant for the position and the amount budgeted for the role. CA offers a positive, fun work environment and a generous benefits package. Part-time benefits include a free Fit & Play membership, Wellness benefits w/Perks and some paid leave. Full-time benefits include medical, dental, vision, life insurance, 401(k), a free Fit & Play membership, Wellness benefits w/perks and paid leave.
Salary : $24 - $26