What are the responsibilities and job description for the Sales Coordinator position at CAMBRiA New Haven- University Area?
1. Prepares all event documentation and coordinates with sales, hotel departments and customer to ensure consistent, high-level service throughout pre-event, event and post event phases.
2. Recognizes opportunities to maximize revenue opportunities by up selling and offering enhancements to create outstanding events.
3. Acts as liaison between field salesperson and customer throughout the event process. Makes presence known to customer at all times during this process. Is available to solve problems and/or suggest alternatives to previous arrangements.
4. Proactively identifies operational challenges associated with his/her event and works with the hotel staff and customer to solve these challenges and/or develop alternative solutions.
5. Manages banquet and meeting space for assigned groups.
6. Advises sales staff as to ability to accommodate client demands including phone requirements, fit of available space and materials such as booths. Assist sales staff in promoting hotel, developing leads and securing re-bookings.
7. Access and input data into a computer system to generate account history reports.
8. Comply with attendance rules and be available to work on a regular basis.
9. Perform any other job-related duties as assigned.
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