What are the responsibilities and job description for the Hotel Front Desk - Full Time position at Cambria Hotels Bettendorf?
Full Time Hotel Front Desk Agent
Want to be part of the energy that comes from hosting sports teams from all over?
This might be your perfect match!
Apply today and "Get in the Game" at Cambria Hotel!
At Cambria Hotel, located in the growing TBK Sports Complex right off of I-80, no two days are ever the same. From championship weekends to team celebrations, you'll be right in the center of it all!
This position is full-time with flex hours between 1st shift (7am to 3pm) and 2nd shift (3pm to 11pm), including weekends. If you're ready to be part of the excitement and make a difference in every guest's stay, we'd love to meet you!
What you'll love about this role
- A lively, high energy atmosphere filled with teams, families and fans
- Meeting people from all over
- Being the go-to person who creates a great first impression
- A supportive "team" that feels like family
What duties does the Front Desk Agent perform?
The Front Desk Agent is responsible for answering phones, taking guest reservations, performing check-ins and check-outs, answering questions about the hotel and area, along with handling and resolving guest complaints. Our Front Desk team also performs shuttle runs when needed, so a valid driver's license is required along with a 22 year age requirement per our insurance guidelines.
We're looking for Someone Who:
- Has a positive, can-do attitude
- Loves working with people
- Stays calm under pressure during busy game weekends
- Brings energy and enthusiasm to every shift
Bonus Points If You:
- Love sports or enjoy a team-oriented environment
- Have customer service or hospitality experience
Looking for growth?
We've got you covered! We are locally owned and operated by Frontier Hospitality Group and currently have 8 properties and 5 brands within our portfolio.
We offer great benefits too!
We have health, dental, vision, and voluntary life insurance for those who work 30 hours a week. Travel discounts. Growth opportunities, and so much more!
www.frontierhg.com
Frontier Hospitality Group is an Equal Opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.