What are the responsibilities and job description for the Front Desk Agent position at Cambria Hotel Denver International Airport?
Overview
Cambria Suites- Is the high end of the Choice Hotels. We are an award winning upscale hotel that caters to business clientele as well the leisure traveler. Our hotel has 151 rooms, a full service restaurant and bar. We are located near the Denver International Airport.
Job description
We are looking for:
· Friendly, outgoing, smiling, positive attitude, good team player
· Must put the guest first at all times
· Professional and hardworking
· Thrive in a fast passed environment
· Valid driver’s license
· Be able to drive a 14 passenger van (CDL not required)
· Must be able to lift 25lb
Flexible hours, includes weekends- Full time. Starting pay is $19.50 an hour, depending on qualifications. Evaluation after 90 days
Duties
- Greet visitors and clients warmly, ensuring a positive first impression at all times
- Manage multi-line phone systems to handle inquiries efficiently and professionally
- Schedule appointments, manage calendars, and coordinate meetings using productivity software and calendar management tools
- Perform data entry tasks accurately using spreadsheets, Word processing, and other Microsoft Office applications
- Maintain organized filing systems and handle clerical tasks such as proofreading, document preparation, and record keeping
- Support office management activities including inventory tracking, supply ordering, and basic bookkeeping using QuickBooks or similar software
- Assist with client communication via phone, email, or in person to provide excellent customer support and support overall office operations
Qualifications
- Excellent computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
- Ability to operate multi-line phone systems with professional phone etiquette
- Bilingual abilities are a plus to serve diverse client needs effectively
- Exceptional customer service skills combined with effective communication and time management abilities
- Demonstrated ability to handle multiple tasks efficiently in a fast-paced environment
Join us to be part of a vibrant team where your proactive approach and technical proficiency will make a meaningful impact. We value dedicated professionals who thrive on organization, communication, and delivering outstanding support every day!
Pay: $19.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
Salary : $20