Principal Salesforce Engineer

Job Overview:

As a Principal Salesforce Engineer, you will architect and implement robust end-to-end solutions across our Cambium business units. You will partner with subject matter experts to deliver custom Salesforce functionality and integrate third-party tools that drive measurable business outcomes. Working in a fast-paced and iterative development environment, you will drive initiatives that drive innovation across the full customer lifecycle – from prospecting and purchase to retention and service – leveraging modern Salesforce practices and technologies.

Job Responsibilities:

• Deliver Salesforce software solutions across our business units:
• Participate in all phases of the software development lifecycle, including requirements gathering, solution design, implementation, testing, release, and hypercare.
• Maintain a solid business perspective to ensure systems are implemented in ways that support operational goals and user needs.
• Ensure solutions meet high standards of quality, with successful delivery driven by thorough testing and validation practices.
• Collaborate across multiple projects simultaneously, effectively balancing priorities, timelines, and stakeholder expectations.
• Provide technical guidance and mentorship to other engineering team members, fostering growth and knowledge sharing.
• Continuously evaluate new Salesforce features and third-party technologies, proposing enhancements that improve system functionality and performance.
• Grow our Salesforce Center of Excellence:
• Identify opportunities for reuse and scalability by evaluating overlapping needs and solutions across business units.
• Participate in steering committees to support enhancement analysis, KPI alignment, and resource planning.
• Support effective change management practices, including end-user training and deployment planning.
• Contribute to the internal knowledge base by documenting and sharing development best practices, standards, and reusable components.

Job Requirements:

• 10 years of hands-on Salesforce development experience, with a proven track record of delivering enterprise-scale solutions.
• Demonstrated success implementing and optimizing functionality across Sales Cloud, Revenue Cloud, and Service Cloud.
• Deep expertise in Lightning Web Components (LWC) and the Aura framework.
• Proficient in Apex and Flows, with a strong understanding of when to apply declarative versus programmatic approaches.
• Experienced in implementing embedded, assistive, and autonomous AI capabilities within the Salesforce platform.
• Skilled in integrating Salesforce with external systems using REST and SOAP APIs.
• Comfortable with version control practices and managing change sets, unlocked packages, and CI/CD deployment pipelines.
• Familiar with conducting org health checks, interpreting diagnostic results, and executing targeted remediation strategies.
• Strong interpersonal and communication skills, with the ability to collaborate effectively across technical and business teams.
• Adept at gathering and analyzing user requirements, translating them into scalable and maintainable solution designs.
• Bachelor’s degree in Computer Science, Engineering, or equivalent professional experience.

Preferred Qualifications:

• 12 years of software engineering experience, with a focus on enterprise CRM platforms and scalable architecture.
• Proficiency in ETL tools and data processing pipelines, with an emphasis on data quality, transformation, and synchronization across systems.
• Familiarity with Salesforce platform-native security tools, including field-level encryption, event monitoring, and audit trail configuration.
• Ability to design data retention policies, archival strategies, and secure data lifecycle management practices.
• Experience collaborating with InfoSec and Legal teams to ensure platform compliance and risk mitigation.
• Salesforce certifications such as Platform Developer II, Agentforce Specialist, Application Architect, or System Architect.
• Master’s degree or equivalent professional experience.

To learn more about our organization and the exciting work we do, visit www.cambiumlearning.com

Remote First Work Environment

Our Remote First approach gives employees the flexibility and trust they need to effectively balance work with life. It creates a culture in which all employees are valued and where success is measured in results. It allows us to work collaboratively, inclusively and for greater positive impact, regardless of our individual locations.

If you will be working remotely, either occasionally or on a permanent basis, you must have a reliable internet connection through a cable or fiber-optic broadband service with minimum speeds of 10 Mbps download and 5 Mbps upload.

The successful candidate will be expected to actively participate in video-based interviews during the recruiting process and ongoing virtual meetings with their camera on, as part of their role.

As part of our Remote-First benefits, Cambium offers reimbursement to help cover the cost of setting up your home or remote office.

An Equal Opportunity Employer

We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex (including pregnancy, gender, gender identity/expression, or sexual orientation), national origin, protected veteran status, disability, or genetic information (including family medical history).

We will provide reasonable accommodations for qualified individuals with disabilities. You may request an accommodation during the recruiting process with your Talent Acquisition team member.