Document Operations Specialist I or II DOE

Document Management Specialist I or II DOE

On-Site in Lewiston, Idaho

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Who We Are Looking For

Every day, Cambia's dedicated team of Document Management Specialists is living our mission to make health care easier and lives better. As a member of the Document Operations team, our Document Management Specialists process critical health care documents, maintain secure mail operations, and ensure quality imaging of member information – all in service of creating a person-focused health care experience.

Are you meticulous and organized with a keen eye for detail? Do you thrive in a fast-paced environment where you need to prioritize tasks and meet deadlines? Are you comfortable working with equipment and technology to get the job done? Then this role may be the perfect fit.

Qualifications

What You Bring to Cambia:

• High School Diploma or GED
• Some basic mail center, imaging, inventory, office or USPS experience or equivalent combination of education and experience
• Valid state driver's license may be required
  
  

Skills And Attributes

• Meticulous attention to detail to ensure quality and accuracy in all work
• Strong organizational skills and ability to prioritize multiple tasks effectively
• Ability to work independently while contributing as a collaborative team member
• Basic mechanical aptitude to operate and maintain processing equipment
• Excellent time management skills to meet workload priorities and deadlines
• Ability to understand, follow, and perform detailed work procedures under pressure
• Flexibility in working hours with excellent attendance record
• Basic math and PC skills with ability to learn specialized systems
• Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired
• Basic knowledge of U.S. Postal Service mailing rules and regulations
  
  

What You Will Do At Cambia

• Process and image critical health care documents by sorting, preparing, scanning, and indexing claims, membership documents, and corporate records while maintaining HIPAA compliance and confidentiality
• Operate and monitor mail processing equipment including inserters, sorters, and meters to receive, sort, and distribute incoming mail and prepare outgoing shipments with accurate postage and quality verification
• Maintain equipment reliability through daily preventative maintenance, minor repairs, cleanliness protocols, and documenting any issues that impact production
• Ensure quality and accuracy by verifying all scanned documents for legibility, inspecting images, and maintaining established quality standards
• Maintain security and compliance by keeping current on HIPAA regulations, ensuring only authorized personnel access work areas, and protecting sensitive member information
• Track and document workflow by recording all incoming daily work, maintaining accurate meter readings, and ensuring timely turnaround of all processing tasks
• Support continuous improvement by reporting problem areas, suggesting process enhancements, and sharing knowledge with team members
  
  

The expected hiring range for a Document Operations Specialist I is $17.75 - $21.30/hour depending on skills, experience, education, and training; relevant licensure / certifications; and performance history. The bonus target for this position is 5%.  The current full salary range for this role is $17.75 - $26.80/hour.

The expected hiring range for a Document Operations Specialist II is $17.75 - $24.45/hour depending on skills, experience, education, and training; relevant licensure / certifications; and performance history. The bonus target for this position is 5%.  The current full salary range for this role is $17.75 - $28.90/hour.

About Cambia

Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100 year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.

Why Join the Cambia Team?

At Cambia, You Can

• Work alongside diverse teams building cutting-edge solutions to transform health care.
• Earn a competitive salary and enjoy generous benefits while doing work that changes lives.
• Grow your career with a company committed to helping you succeed.
• Give back to your community by participating in Cambia-supported outreach programs.
• Connect with colleagues who share similar interests and backgrounds through our employee resource groups.
  
  

We believe a career at Cambia is more than just a paycheck – and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more.

Benefits

In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include:

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
• Annual employer contribution to a health savings account.
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
• Award-winning wellness programs that reward you for participation.
• Employee Assistance Fund for those in need.
• Commute and parking benefits.
  
  

Learn More About Our Benefits.

We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.

We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.

If you need accommodation for any part of the application process because of a medical condition or disability, please email CambiaCareers@cambiahealth.com. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.