Scheduling Coordinator

Job Summary

The Scheduling Coordinator is responsible for managing and coordinating installation schedules for after-paint construction services, including shower door installs, shelving, door and bath hardware, blinds, and related finish work. This role also schedules and tracks warranty and punch list jobs, serving as a key point of contact between customers, installers, and internal teams to ensure timely and efficient job completion.

Key Responsibilities

• Schedule installation appointments for after-paint jobs, including shower doors, shelving, hardware, blind installations, and other finish work
• Schedule and coordinate warranty repairs and punch list jobs, ensuring timely follow-up and resolution
• Manage daily and weekly schedules for multiple installers or crews
• Communicate with customers to confirm appointments, provide time windows, and handle reschedules or cancellations
• Review work orders to confirm job readiness (materials, site access, scope, warranty status) before scheduling
• Coordinate with project managers, field supervisors, installers, and warranty teams to balance workloads and priorities
• Track job progress and update scheduling systems, spreadsheets, or CRM software accurately
• Respond to customer, builder, and installer inquiries related to scheduling and job status
• Adjust schedules due to delays, site readiness issues, material availability, or urgent warranty needs
• Maintain organized records of scheduled jobs, changes, warranty claims, and punch list items
• Identify scheduling conflicts or inefficiencies and communicate solutions to operations or management

Qualifications

• Previous experience in scheduling, dispatch, or coordination (construction or home services preferred)
• Strong organizational and multitasking skills
• Excellent verbal and written communication skills
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Comfortable using scheduling software, CRM systems, or spreadsheets
• High attention to detail and follow-through
• Professional and calm when handling customer concerns, warranty issues, or last-minute changes

Preferred Experience

• Experience in construction, after-paint services, or finish trades
• Familiarity with warranty work and punch list coordination
• Experience working with field crews, subcontractors, or installers
• Customer service experience in a construction or service environment

Work Environment

• Office-based or hybrid role with frequent communication with field staff and customers
• Fast-paced environment with changing priorities
• High level of responsibility for schedule accuracy and customer satisfaction

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $18 - $20