What are the responsibilities and job description for the ASSISTANT INFORMATION OFFICER position at Caltrans?
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Position Details
Job Code #:
JC-493500
Position #(s):
904-012-5603-918
Working Title:
Public Information Officer Admin
Classification:
ASSISTANT INFORMATION OFFICER
$5,014.00 - $6,276.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
Multiple
Work Location:
Alameda County
Telework:
Hybrid
Job Type:
12 Month Limited Term - Full Time
Department Information
Caltrans Mission: Improving lives and communities through transportation.
Caltrans Vision: A thriving and connected California.
The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans is about celebrating diversity, valuing one another, and recognizing that Caltrans is strong not despite the diverse attributes of our workforce, but because of our diversity.
Department Website: www.dot.ca.gov
Director’s EEO Policy : https://dot.ca.gov/programs/equal-employment-opportunity
Director’s EEO Policy Statement: https://dot.ca.gov/programs/equal-employment-opportunity
Job Description And Duties
The Staff Services Analyst certification list is being used as an appropriate (borrowed) certification list to fill this position. Applicants must meet the minimum qualifications for both the Staff Services Analyst and Assistant Information Officer classifications in order to be list appointed to the Assistant Information Officer position.
With supervision from the Staff Services Manager I, and receiving guidance from Information Officer I (Specialists), the Assistant Information Officer works as the Public Information Officer Admin in support of bringing complex and sensitive project issues to conclusion or resolution. The incumbent will research transportation projects, policies, issues and/or concerns received from the public legislative staff or local elected officials. The Assistant Information Officer will consult with Public Information Officers for construction projects, public outreach, business outreach, emergency information and other transportation issues on a daily basis. The incumbent will analyze information gathered from research to formulate responses regarding the departments procedures, policies and/or programs. Work cooperatively with partners, functional units and staff to negotiate mutually acceptable solutions to concerns raised by citizens and other groups. Using good judgment identifies key issues to bring to the attention of management. May update the Districts social media sites as needed. Responsible for gathering and analyzing information to be used in the preparation of the weekly, monthly reports.
Eligibility for hire may be determined by your score on the Staff Services Analyst exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.
PARF 04-6-0504 JC 493500
You will find additional information about the job in the Duty Statement .
Special Requirements
Possession of a valid driver’s license is required when operating a state owned or leased vehicle.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 10/9/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Transportation
N/A
Attn: Caltrans DHR Contact
Certification Services MS-90
P O Box 168036
Sacramento , CA 95816-8036
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Transportation
Drop-Off Address
Caltrans DHR Contact
Classification and Hiring Unit - ECOS
1727 30th Street, MS 90
Sacramento , CA 95816
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Position Details
Job Code #:
JC-493500
Position #(s):
904-012-5603-918
Working Title:
Public Information Officer Admin
Classification:
ASSISTANT INFORMATION OFFICER
$5,014.00 - $6,276.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
Multiple
Work Location:
Alameda County
Telework:
Hybrid
Job Type:
12 Month Limited Term - Full Time
Department Information
Caltrans Mission: Improving lives and communities through transportation.
Caltrans Vision: A thriving and connected California.
The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans is about celebrating diversity, valuing one another, and recognizing that Caltrans is strong not despite the diverse attributes of our workforce, but because of our diversity.
Department Website: www.dot.ca.gov
Director’s EEO Policy : https://dot.ca.gov/programs/equal-employment-opportunity
Director’s EEO Policy Statement: https://dot.ca.gov/programs/equal-employment-opportunity
Job Description And Duties
The Staff Services Analyst certification list is being used as an appropriate (borrowed) certification list to fill this position. Applicants must meet the minimum qualifications for both the Staff Services Analyst and Assistant Information Officer classifications in order to be list appointed to the Assistant Information Officer position.
With supervision from the Staff Services Manager I, and receiving guidance from Information Officer I (Specialists), the Assistant Information Officer works as the Public Information Officer Admin in support of bringing complex and sensitive project issues to conclusion or resolution. The incumbent will research transportation projects, policies, issues and/or concerns received from the public legislative staff or local elected officials. The Assistant Information Officer will consult with Public Information Officers for construction projects, public outreach, business outreach, emergency information and other transportation issues on a daily basis. The incumbent will analyze information gathered from research to formulate responses regarding the departments procedures, policies and/or programs. Work cooperatively with partners, functional units and staff to negotiate mutually acceptable solutions to concerns raised by citizens and other groups. Using good judgment identifies key issues to bring to the attention of management. May update the Districts social media sites as needed. Responsible for gathering and analyzing information to be used in the preparation of the weekly, monthly reports.
Eligibility for hire may be determined by your score on the Staff Services Analyst exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.
PARF 04-6-0504 JC 493500
You will find additional information about the job in the Duty Statement .
Special Requirements
Possession of a valid driver’s license is required when operating a state owned or leased vehicle.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 10/9/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Transportation
N/A
Attn: Caltrans DHR Contact
Certification Services MS-90
P O Box 168036
Sacramento , CA 95816-8036
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Transportation
Drop-Off Address
Caltrans DHR Contact
Classification and Hiring Unit - ECOS
1727 30th Street, MS 90
Sacramento , CA 95816
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
Salary : $5,014 - $6,276
