Assistant Dispatcher

Job Title: Packaging Forklift/Dispatcher

Department: Packaging and Warehouse

Location: San Diego, CA (on-site)

Reports to: Manager

FLSA Status: Non-Exempt

Working hours: Schedule may vary, including some weekends

Language: English and bilingual in Spanish required

Company Overview:

Zucarmex, USA is a thought leader in the Sugar Refining business. The success of our business is dependent on the trust and confidence we earn from our employees, customers and shareholders. We gain credibility by adhering to our commitments, displaying honesty and integrity and reaching company goals solely through honorable conduct. For over 100 years, the way we work is a direct reflection of our company culture; we believe in accountability and constantly striving for growth.

Essential Duties and Responsibilities

Include the following. Other duties will likely be assigned.

• Operate forklifts to safely move, store, and load materials, pallets, and containers.

• Assist with receiving, storing, and shipping of liquid products; maintain a clean and organized work area.

• Perform routine forklift maintenance and report issues.

• Follow all company policies, safety procedures, and wear required PPE; report any hazards or incidents immediately.

• Coordinate incoming and outgoing freight to meet customer demands, including dispatching, scheduling, and documentation.

• Execute shipment releases, truck loading/unloading, inspections, and creation of certificates of analysis.

• Act as main contact for carrier dispatch, providing schedules and load details.

• Prepare and maintain shipment documentation, including contracts, invoices, purchase orders, bills of lading, and payment reconciliations.

• Manage logistics for Mexico, including invoice modifications and order processing.

• Enter and manage product data in the company ERP system; perform weekly inventory and support production planning.

• Collaborate with logistics, purchasing, and production teams on materials, quotes, and documentation.

• Train new hires in warehouse operations and ERP usage.

• Plan load structures to ensure weight accuracy and efficient output.

• Support other positions as needed, including dock operations, phone coverage, scheduling, and clerical duties.

• May be required to work rotating shifts or overtime as necessary.

Qualifications

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work any shift and extended hours.

Preferred Education and/or Experience:

• High school diploma or GED

• Minimum of 3 years of experience, or any equivalent combination of education or experience that demonstrates the ability to do the job

Skills

• Results-focused and detailed oriented

• Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception, and the ability to adjust focus. While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.

• Ability to work well with others

• Flexibility to perform other duties when necessary

• Customer Service Skills

• Proficiency in Google Suite, particularly Word and Excel

• SAP software

Requirements

• Demonstrates integrity, professionalism, and strong commitment to work.

• Highly motivated, proactive, and eager to learn.

• Minimum 2 years of experience in logistics, transportation, or dispatching.

• Strong technical, analytical, and problem-solving skills.

• Excellent organization, multitasking, and attention to detail.

• Effective written and verbal communication; team player with leadership and follow-through abilities.

• Proficient in computer systems, preferably SAP or similar ERP software.

• Food industry experience

Language

• Excellent verbal and written Communication skills in English and Spanish(Required)

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee should expect to stand, walk and sit for long periods in front of a computer, see, talk, and hear.The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee is regularly required to walk, reach with hands and arms, climb or balance and stoop, kneel, crouch, or crawl. Able and willing to work extended hours, including weekends. The employee may occasionally lift and/or move up to twenty-five (50) pounds. The associate may be exposed to moving mechanical parts, vehicle traffic, a wide range of temperatures and noise levels.

Compensation Range: $19.00 -$21.00

In addition to a competitive salary, roles are eligible for additional compensation and benefits including: vacation time, sick time, bereavement leave, paid holidays and medical benefits and 401(k) savings plan.

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, certifications, and other business and organizational needs. The Annual Full Pay Range may be broader than what we anticipate to pay for this position, based on internal equity and budget.