What are the responsibilities and job description for the PROGRAM TECHNICIAN II position at California State Controller's Office?
Position Details
Job Code #:
JC-493217
Position #(s):
051-550-9928-168
051-550-9928-099
Working Title:
Program Technician II
Classification:
PROGRAM TECHNICIAN II
$3,833.00 - $4,804.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
2
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Facility:
Unclaimed Property Division
Work Shift:
8:00am - 5:00pm
Work Week:
Monday - Friday
Department Information
The Office of the State Controller (SCO) is the destination employer within the State of California. As California’s chief fiscal officer, the Controller’s Office ensures accountability and transparency of California’s financial practices while promoting fairness and opportunity for all. Here, you’ll work in a collaborative and supportive environment with diverse opportunities for professional growth and development. A career with the SCO offers meaningful work that directly impacts the state’s future.
The Unclaimed Property Division (UPD) of the California State Controller’s Office plays a vital role in reuniting Californians with their lost or forgotten assets, such as bank accounts, stocks, or uncashed checks. This division safeguards unclaimed property and works diligently to return it to its rightful owners, ensuring fairness and financial equity across the state. By joining this division, you’ll be part of a team that directly impacts people’s lives on a day-to-day basis.
Take the next step in your career with an organization that values innovation, integrity, and the well-being of its employees. Apply today and build a California where everyone thrives!
Visit our website to learn more about the State Controller’s Office.
How did you hear about us? Take our survey!
Job Description And Duties
The Research and Public Response Unit (R&PR) is responsible for assisting the public by researching and responding to incoming inquiries via telephone, correspondence and/or e-mail pertaining to ownership of unclaimed property.
Under general supervision of the Staff Services Manager I of the R&PR Unit of the Support Services Bureau, the Program Technician II (PTII) position is at the journey level and performs the more difficult program specialist work. The PTII answers and/or researches the more difficult program inquiries from claimants filing claims against unclaimed property accounts by verifying pertinent information and applying applicable laws and rules governing the program. The PTII serves as an expert to the Program Technicians in the unit and is familiar with procedures for evaluating claims. The incumbent’s work is occasionally reviewed by the Unit Manager.
Duties Performed:
(Candidates must perform the following functions with or without reasonable accommodations.)
Special Requirements
Take the required examination here: Program Technician II Examination
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 10/6/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
State Controller's Office
Human Resources
Attn: Human Resources Office, C.B.
300 Capitol Mall 3rd Floor, Ste 300
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
State Controller's Office
Human Resources
Attn: Human Resources Office, C.B.
300 Capitol Mall 3rd Floor, Ste 300
Sacramento , CA 95814
Applications dropped off in person must be received by 5 p.m. in HR, by the final filing date.
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Job Code #:
JC-493217
Position #(s):
051-550-9928-168
051-550-9928-099
Working Title:
Program Technician II
Classification:
PROGRAM TECHNICIAN II
$3,833.00 - $4,804.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
2
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Facility:
Unclaimed Property Division
Work Shift:
8:00am - 5:00pm
Work Week:
Monday - Friday
Department Information
The Office of the State Controller (SCO) is the destination employer within the State of California. As California’s chief fiscal officer, the Controller’s Office ensures accountability and transparency of California’s financial practices while promoting fairness and opportunity for all. Here, you’ll work in a collaborative and supportive environment with diverse opportunities for professional growth and development. A career with the SCO offers meaningful work that directly impacts the state’s future.
The Unclaimed Property Division (UPD) of the California State Controller’s Office plays a vital role in reuniting Californians with their lost or forgotten assets, such as bank accounts, stocks, or uncashed checks. This division safeguards unclaimed property and works diligently to return it to its rightful owners, ensuring fairness and financial equity across the state. By joining this division, you’ll be part of a team that directly impacts people’s lives on a day-to-day basis.
Take the next step in your career with an organization that values innovation, integrity, and the well-being of its employees. Apply today and build a California where everyone thrives!
Visit our website to learn more about the State Controller’s Office.
How did you hear about us? Take our survey!
Job Description And Duties
The Research and Public Response Unit (R&PR) is responsible for assisting the public by researching and responding to incoming inquiries via telephone, correspondence and/or e-mail pertaining to ownership of unclaimed property.
Under general supervision of the Staff Services Manager I of the R&PR Unit of the Support Services Bureau, the Program Technician II (PTII) position is at the journey level and performs the more difficult program specialist work. The PTII answers and/or researches the more difficult program inquiries from claimants filing claims against unclaimed property accounts by verifying pertinent information and applying applicable laws and rules governing the program. The PTII serves as an expert to the Program Technicians in the unit and is familiar with procedures for evaluating claims. The incumbent’s work is occasionally reviewed by the Unit Manager.
Duties Performed:
(Candidates must perform the following functions with or without reasonable accommodations.)
- Identify, research and evaluate the more complex incoming unclaimed property inquiries received via email and/or through postal mail from potential claimants, businesses or holders in accordance with laws, rules and regulations, utilizing UPD databases. Provide more sensitive and detailed information in a timely manner, verbally and in writing, to claimants.
- Perform research related to claimant inquiries specific to aggregate and safe deposit box properties and communicate findings to claimants and R&PR management. Provide guidance to claimants and initiate claims for these property types.
- Respond to inquiries with basic knowledge of unclaimed property laws, policies and claim procedures, either via telephone, e-mail or written correspondence. Refer claims or calls that are determined to be more complex to the appropriate staff for further evaluation and resolution, according to the UPD’s procedures. Provide guidance to the public on the electronic submission process and general website navigation.
- Provide support to the Support Services Bureau by cross-training and providing back-up t o address the fluctuating needs of the Bureau.
Special Requirements
Take the required examination here: Program Technician II Examination
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 10/6/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
State Controller's Office
Human Resources
Attn: Human Resources Office, C.B.
300 Capitol Mall 3rd Floor, Ste 300
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
State Controller's Office
Human Resources
Attn: Human Resources Office, C.B.
300 Capitol Mall 3rd Floor, Ste 300
Sacramento , CA 95814
Applications dropped off in person must be received by 5 p.m. in HR, by the final filing date.
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Salary : $3,833 - $4,804
