Document Review Specialist

The Documentation Specialist creates and manages patient and pharmacy documents, primarily in the CPR pharmacy management system.

Roles and Responsibilities

• Tracks and obtain patient laboratory reports, forwards to ordering physician, and document in EMR. Enters lab values in EMR as appropriate.
• Notifies pharmacy teams when lab results are ready for review, or when immediate attention is required.
• Manage documents within CPR including patient admission forms, delivery tickets, detailed written physician orders, and other documents that require archiving in the applicable patient file.
• Contact patients, laboratories, home health agencies, ContinuumRx personnel, shipping carriers, physician offices or other parties to facilitate completion and return of necessary documentation.
• Observes legal and ethical guidelines for safeguarding patient and company confidentiality (HIPAA)
• Complete understanding of confidentiality with respect to Company proprietary information as well as information concerning patient/client care; complying with all federal and state laws as apply to confidentiality of protected health information (PHI) and electronic protected health information (EPHI); and following HIPAA guidelines regarding readily identifiable protected health information.
• Other applicable duties as assigned by supervisor

Qualifications and Experience

High School Diploma required.

• Pharmacy Technician experience with a current, active and in good standing Pharmacist Technician license/registration in the state of employment
• Demonstrate an ability to prioritize, multitask and utilize time efficiently
• Demonstrates proficiency with software applications used by the company
• Demonstrates the ability to clearly, accurately and concisely document notes in system per company guidelines
• Proficiency in the knowledge of services offered by the company
• Observes legal and ethical guidelines for safeguarding patient and company confidentiality (HIPAA)
• Understands and provides exceptional customer service to clients, patients, and payers.
• Exhibits a positive, courteous, respectful and helpful attitude to clients, co-workers, and management team.