University Development Representative (Student Outreach and Recruitment)

California Miramar University (CalMU) is dedicated to delivering a 21st-century global education of the highest quality through a student-centered interactive learning environment that integrates online and hybrid learning modalities. We prioritize fostering a supportive and inclusive academic environment that empowers students to achieve their full potential.

Job Overview

CalMU is expanding and seeking a University Development Representative to support enrollment growth. This role is execution heavy and front line focused. You will be responsible for high volume outreach, pipeline management, and guiding prospective students through the admissions process.

This is not a passive advising role. Success in this position requires comfort with daily call targets, strong follow up discipline, and the ability to move prospects through the enrollment funnel efficiently.

Primary Responsibilities

High Volume Outreach and Enrollment Support

• Conduct 75 to 100 outbound calls per day to prospective students
• Respond promptly to inbound inquiries via phone, email, and CRM tasks
• Provide clear, accurate information about programs, admissions requirements, and next steps
• Maintain consistent follow up to move prospects from inquiry to application to enrollment

CRM and Pipeline Management

• Maintain accurate and timely records in the CRM
• Track outreach activity, application progress, and follow up tasks
• Ensure data integrity and documentation throughout the admissions cycle
• Use pipeline data to prioritize outreach and improve conversion rates

Admissions and Student Guidance

• Counsel prospective students on program fit and enrollment requirements
• Support applicants through document collection and application completion
• Coordinate with internal teams to resolve enrollment related issues

Outreach, Marketing, and Events

• Support email and outreach campaigns in coordination with marketing
• Participate in virtual and in person recruitment events, campus tours, and information sessions
• Represent the university professionally at community and recruitment events

Required Qualifications:

Education:

• Bachelor’s Degree in Business, Marketing, Communications, or a related field.

Experience:

• Minimum 2 years of experience in higher education admissions, recruitment, or sales
• Experience with CRM systems and structured lead management
• Proven ability to manage high volume outreach and follow up
• Prior experience in enrollment driven or quota-oriented environments strongly preferred

Skills and Attributes:

• Strong verbal and written communication skills
• Highly organized with disciplined follow up habits
• Comfortable with call volume expectations and performance metrics
• Data aware and able to adjust outreach based on results
• Reliable, accountable, and execution focused
• Able to operate effectively in a fast paced, growth oriented environment

Special Requirements:

• Availability for occasional evening or weekend events
• Willingness to support peak recruitment periods with increased workload
• Ability to travel for recruitment events as needed

Pay: $68,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Vision insurance
• Paid time off