What are the responsibilities and job description for the COMMUNICATIONS OPERATOR position at California Department of State Hospitals?
Position Details
Job Code #:
JC-512394
Position #(s):
502-561-1670-XXX
Working Title:
COMMUNICATIONS OPERATOR
Classification:
COMMUNICATIONS OPERATOR
$4,690.00 - $6,459.00 A
$5,307.00 - $7,306.00 B
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
San Bernardino County
Telework:
In Office
Job Type:
Permanent, Full Time
Facility:
Department of State Hospitals - Patton
Job Description And Duties
Patton State Hospital, Human Resources Department is accepting applications for at least one (1) Permanent, Full Time Communications Operator position. The position exists in the Hospital Police Department and is under the direction of the Communications Supervisor.
The Communications Operator is responsible for operating a broad variety of telecommunications equipment, multi-frequency/channel radio systems, 24-hour taping system, radio scanning system, and California Law Enforcement Telecommunications System (CLETS) in the Communications Center which operates 24 hours a day/365 days a year. The incumbent is also responsible for performing dispatch functions for the Hospital Police Department which include maintaining a log of all radio traffic as well as handle medical and emergency calls.
Desirable qualifications :
Strong retention skills, multi-tasking abilities, and above average typing skills; excellent interpersonal and conflict resolution skills in a working environment where stressful, emergency situations occur unexpectedly and regularly. The incumbent must also have excellent attendance and commit to various work schedules which include evenings, nights, weekends, and holidays. Prior dispatch and/or switchboard experience is highly desirable and preferred.
Special Requirements :
Existing law requires that a thorough background investigation shall be conducted to verify the absence of past behavior indicative of unsuitability to perform public safety dispatcher duties. The background investigation shall include a check of Department of Motor Vehicles' records, and a search of local, State, and national criminal history files to disclose any criminal record. Persons unsuccessful in the investigation cannot be appointed to the Communications Operator series.
Existing law requires that a medical examination shall be conducted to verify the absence of any medical condition which would preclude the safe and efficient performance of dispatcher duties. Persons unsuccessful in the medical exam cannot be appointed to the Communications Operator series.
The position requires a Drug Screening be passed prior to being hired.
All applicants may be pre-screened for breadth and depth of experience. Only the most qualified applicants may be interviewed based on screening criteria. For this reason, it is especially important that applicants take special care in thoroughly and accurately completing the application. In addition, a written and/or typing exercise may be given at the time of interview.
Unless there is a specific request to be notified via USPS mail, our main contact will be via email. Email correspondence regarding this job posting will primarily come from PattonHREmploymentUnit@dsh.ca.gov . It is the applicant’s responsibility to check their email inbox, including junk/spam emails for any correspondence regarding their application status. In addition, applicants are encouraged to keep their CalCareers profile updated with a current telephone number, mailing address, and email.
Department Information
DSH - Patton
3102 E. Highland Avenue
Patton, CA 92369
http://www.dsh.ca.gov
Department Website: https://www.dsh.ca.gov/Patton
Job Code #:
JC-512394
Position #(s):
502-561-1670-XXX
Working Title:
COMMUNICATIONS OPERATOR
Classification:
COMMUNICATIONS OPERATOR
$4,690.00 - $6,459.00 A
$5,307.00 - $7,306.00 B
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
San Bernardino County
Telework:
In Office
Job Type:
Permanent, Full Time
Facility:
Department of State Hospitals - Patton
Job Description And Duties
Patton State Hospital, Human Resources Department is accepting applications for at least one (1) Permanent, Full Time Communications Operator position. The position exists in the Hospital Police Department and is under the direction of the Communications Supervisor.
The Communications Operator is responsible for operating a broad variety of telecommunications equipment, multi-frequency/channel radio systems, 24-hour taping system, radio scanning system, and California Law Enforcement Telecommunications System (CLETS) in the Communications Center which operates 24 hours a day/365 days a year. The incumbent is also responsible for performing dispatch functions for the Hospital Police Department which include maintaining a log of all radio traffic as well as handle medical and emergency calls.
Desirable qualifications :
Strong retention skills, multi-tasking abilities, and above average typing skills; excellent interpersonal and conflict resolution skills in a working environment where stressful, emergency situations occur unexpectedly and regularly. The incumbent must also have excellent attendance and commit to various work schedules which include evenings, nights, weekends, and holidays. Prior dispatch and/or switchboard experience is highly desirable and preferred.
Special Requirements :
Existing law requires that a thorough background investigation shall be conducted to verify the absence of past behavior indicative of unsuitability to perform public safety dispatcher duties. The background investigation shall include a check of Department of Motor Vehicles' records, and a search of local, State, and national criminal history files to disclose any criminal record. Persons unsuccessful in the investigation cannot be appointed to the Communications Operator series.
Existing law requires that a medical examination shall be conducted to verify the absence of any medical condition which would preclude the safe and efficient performance of dispatcher duties. Persons unsuccessful in the medical exam cannot be appointed to the Communications Operator series.
The position requires a Drug Screening be passed prior to being hired.
All applicants may be pre-screened for breadth and depth of experience. Only the most qualified applicants may be interviewed based on screening criteria. For this reason, it is especially important that applicants take special care in thoroughly and accurately completing the application. In addition, a written and/or typing exercise may be given at the time of interview.
Unless there is a specific request to be notified via USPS mail, our main contact will be via email. Email correspondence regarding this job posting will primarily come from PattonHREmploymentUnit@dsh.ca.gov . It is the applicant’s responsibility to check their email inbox, including junk/spam emails for any correspondence regarding their application status. In addition, applicants are encouraged to keep their CalCareers profile updated with a current telephone number, mailing address, and email.
- Click on the link to complete the Department of State Hospitals Recruitment Survey: DSH Recruitment Survey
Department Information
DSH - Patton
3102 E. Highland Avenue
Patton, CA 92369
http://www.dsh.ca.gov
Department Website: https://www.dsh.ca.gov/Patton
Salary : $4,690 - $7,306