What are the responsibilities and job description for the Office of Civil Rights Administrative Analyst (Hybrid Option) position at California Department of Health Care Services?
Job Description And Duties
Why Join DHCS?
The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!
About this Role:
The Administrative Analyst (Analyst II) in the Office of Civil Rights (OCR) serves as a key resource in supporting the Department’s civil rights compliance, contract compliance, reporting, and administrative oversight functions. Working under the direction of a Supervisor II, the Analyst independently performs complex, sensitive, and high-impact analytical work that advances OCR’s mission and ensures compliance with federal and state civil rights laws, including Title VII and the Fair Employment and Housing Act (FEHA).
The Analyst provides critical guidance and technical support on matters involving civil rights enforcement, contract development and administration, and statewide program reporting. This includes conducting research, reviewing and coordinating responses to legislation, analyzing procurement and contracting needs, evaluating vendor performance, processing invoices, and managing executed agreements. The position plays an integral role in ensuring Departmental adherence to legal, fiscal, and policy requirements across OCR programs.
Additional responsibilities include supporting the Department’s reasonable accommodation tracking system, assisting with workforce demographic research for the Annual Workforce Analysis (WFA), reviewing Disability Advisory Committee (DAC) and Upward Mobility Program (UMP) applications, and providing technical assistance across OCR’s compliance functions. The Analyst may also contribute to public records act (PRA) coordination, civil rights complaint reviews, and cross-program intake and compliance processes. Statewide travel of up to 10% may be required depending on workload and operational needs.
This position is located within the Language Access and Civil Rights Compliance Program Section. The Analyst collaborates closely with internal programs, executive leadership, legal counsel, and contracted partners to support equitable, compliant, and transparent operations across the Department.
Have questions and/or need assistance? Contact Recruit@dhcs.ca.gov , we are here to help walk you through the state hiring process!
This position is subject to the Department's Conflict of Interest Code and filing a Statement of Economic Interests (Form 700) when assuming office, annually while in office, and upon leaving office.
This classification was previously known as the Associate Governmental Program Analyst classification and is now referred to as the Analyst II classification, effective January 1, 2026. *See the impacted classifications here .
You will find additional information about the job in the Duty Statement .
Working Conditions
Please see the Telework and Salary Information section below for telework, reporting location, and temporary statewide salary reduction details.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
Job Code #:
JC-525876
Position #(s):
806-060-5393-715
Working Title:
Office of Civil Rights Administrative Analyst (Hybrid Option)
Classification:
ANALYST II
$6,031.00 - $7,775.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Shall Consider:
ANALYST I
$3,861.00 - $6,464.00
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
DHCS’ purpose is to provide equitable access to quality
health care leading to a healthy California for all.
DHCS is a dynamic organization with ambitious goals and
talented, committed employees. We work hard every day to fulfill
our vital responsibility to support the delivery of quality health care
to Californians. DHCS is committed to addressing disparities
within our organization and in our communities through efforts
toward greater diversity, equity, and inclusion. This is
accomplished, in part, by a commitment toward employing a
diverse workforce that reflects the many communities we serve,
and by promoting and enforcing equal employment opportunity.
Take a look at some of DHCS' recent projects and happenings
that our Department has accomplished in the DHCS Newsroom .
Department Website: https://www.dhcs.ca.gov/Pages/AboutUs.aspx
Special Requirements
Simple Application Steps
If you are interested in this position, complete the following simple steps:
Education: If you are meeting minimum qualifications with education, you must include a copy of your diploma/degree and/or unofficial/informal transcripts for verification. Official transcripts may be required upon appointment.
Statement Of Qualifications Requirement Section
Applicants must include a Statement of Qualifications (SOQ) for this recruitment. The SOQ is a narrative discussion, not a cover letter, prepared by the applicant describing how their skills, knowledge, abilities, education, training, and experience, qualify them for the position.
The SOQ serves as documentation of the applicant’s ability to present information clearly and provide DHCS additional information about their experience and qualifications concisely in writing. The DHCS may not consider applicants who fail to provide an SOQ with their application. Resumes do not take the place of the SOQ. The SOQ must be no more than one page in length,and using 12-point Arial font. You must indicate your Full Name and Job Control Number at the top right corner.
Candidates who do not complete and submit an SOQ may not be considered for this position.
Describe a time when you were responsible for a high-volume or high-pressure workload. How did you prioritize tasks, manage competing deadlines, and maintain quality?
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 8/10/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Health Care Services
Mailing
Attn: Certification Technician
M.S. 1300
P.O. Box 997411
Sacramento , CA 95899-7411
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Health Care Services
Drop-Off
1501 Capitol Avenue, Suite 71.1501
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:
DHCS 2023-2027 Strategic Plan provides more information about our commitment to serving Californians and organizational excellence.
We need your help! Please let us know how you heard about our position by taking this brief optional survey: SurveyMonkey link . This survey is not required to be considered for this position.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: https://www.dhcs.ca.gov/Pages/AboutUs.aspx
Hiring Unit Contact:
Corey Wood
(279) 236-6478
corey.wood@dhcs.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 440-7370
civilrights@dhcs.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Telework & Salary Information
Telework:
Currently, the DHCS standard for hybrid work is a minimum of two days per week in-person and site- based and up to three teleworking days per week in accordance with DHCS’ Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required. The amount of telework is at the discretion of the Department and is subject to change.
Beginning July 1, 2026, pursuant to Executive Order N-22-25 issued March 3, 2025, and California Department of Human Resources (CalHR) Statewide Guidance issued March 13, 2025, DHCS team members generally will be required to report in-person a minimum of four days per week unless exempted/excepted.
Business travel may be required, and reimbursement considers an employee’s designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.
The DHCS office location for this position is: 1501 Capitol Ave, Sacramento, CA 95814.
Personal Leave Program (PLP) 2025 Agreement
Salary: Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position’s associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction. Please reach out to the hiring unit contact listed on this job advertisement for details.
Additional Instructions
Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed.
Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the “Examination(s) or Job Title(s), For Which You Are Applying” section on the STD. 678. Surplus/SROA candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.
If applying electronically, please note that CalCareers no longer allows appants to withdraw their applications. If you need assistance to withdraw your application, please contact the Recruitment Sectioat Recruit@dhcs.ca.gov For all other questions regarding your CalCareer account, please contact CalHR’s CalCareers Unit at (866) 844-8671 or CalCareer@calhr.ca.gov .
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Why Join DHCS?
The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!
About this Role:
The Administrative Analyst (Analyst II) in the Office of Civil Rights (OCR) serves as a key resource in supporting the Department’s civil rights compliance, contract compliance, reporting, and administrative oversight functions. Working under the direction of a Supervisor II, the Analyst independently performs complex, sensitive, and high-impact analytical work that advances OCR’s mission and ensures compliance with federal and state civil rights laws, including Title VII and the Fair Employment and Housing Act (FEHA).
The Analyst provides critical guidance and technical support on matters involving civil rights enforcement, contract development and administration, and statewide program reporting. This includes conducting research, reviewing and coordinating responses to legislation, analyzing procurement and contracting needs, evaluating vendor performance, processing invoices, and managing executed agreements. The position plays an integral role in ensuring Departmental adherence to legal, fiscal, and policy requirements across OCR programs.
Additional responsibilities include supporting the Department’s reasonable accommodation tracking system, assisting with workforce demographic research for the Annual Workforce Analysis (WFA), reviewing Disability Advisory Committee (DAC) and Upward Mobility Program (UMP) applications, and providing technical assistance across OCR’s compliance functions. The Analyst may also contribute to public records act (PRA) coordination, civil rights complaint reviews, and cross-program intake and compliance processes. Statewide travel of up to 10% may be required depending on workload and operational needs.
This position is located within the Language Access and Civil Rights Compliance Program Section. The Analyst collaborates closely with internal programs, executive leadership, legal counsel, and contracted partners to support equitable, compliant, and transparent operations across the Department.
Have questions and/or need assistance? Contact Recruit@dhcs.ca.gov , we are here to help walk you through the state hiring process!
This position is subject to the Department's Conflict of Interest Code and filing a Statement of Economic Interests (Form 700) when assuming office, annually while in office, and upon leaving office.
This classification was previously known as the Associate Governmental Program Analyst classification and is now referred to as the Analyst II classification, effective January 1, 2026. *See the impacted classifications here .
You will find additional information about the job in the Duty Statement .
Working Conditions
Please see the Telework and Salary Information section below for telework, reporting location, and temporary statewide salary reduction details.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- ANALYST II
- ANALYST I
- Job Application Package Checklist
- Duty Statement
Job Code #:
JC-525876
Position #(s):
806-060-5393-715
Working Title:
Office of Civil Rights Administrative Analyst (Hybrid Option)
Classification:
ANALYST II
$6,031.00 - $7,775.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Shall Consider:
ANALYST I
$3,861.00 - $6,464.00
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
DHCS’ purpose is to provide equitable access to quality
health care leading to a healthy California for all.
DHCS is a dynamic organization with ambitious goals and
talented, committed employees. We work hard every day to fulfill
our vital responsibility to support the delivery of quality health care
to Californians. DHCS is committed to addressing disparities
within our organization and in our communities through efforts
toward greater diversity, equity, and inclusion. This is
accomplished, in part, by a commitment toward employing a
diverse workforce that reflects the many communities we serve,
and by promoting and enforcing equal employment opportunity.
Take a look at some of DHCS' recent projects and happenings
that our Department has accomplished in the DHCS Newsroom .
Department Website: https://www.dhcs.ca.gov/Pages/AboutUs.aspx
Special Requirements
Simple Application Steps
If you are interested in this position, complete the following simple steps:
- Review the education and experience minimum qualifications (MQ) for the
- Complete the statement of qualifications and the state application by clicking “Apply Now” above. See below for detailed application instructions.
- Submit your application package with all required documents, which include the statement of qualifications - see the "Required Application Package Documents" section below.
- Once you have applied, take the Analyst I / Analyst II Examination.
Education: If you are meeting minimum qualifications with education, you must include a copy of your diploma/degree and/or unofficial/informal transcripts for verification. Official transcripts may be required upon appointment.
Statement Of Qualifications Requirement Section
Applicants must include a Statement of Qualifications (SOQ) for this recruitment. The SOQ is a narrative discussion, not a cover letter, prepared by the applicant describing how their skills, knowledge, abilities, education, training, and experience, qualify them for the position.
The SOQ serves as documentation of the applicant’s ability to present information clearly and provide DHCS additional information about their experience and qualifications concisely in writing. The DHCS may not consider applicants who fail to provide an SOQ with their application. Resumes do not take the place of the SOQ. The SOQ must be no more than one page in length,and using 12-point Arial font. You must indicate your Full Name and Job Control Number at the top right corner.
Candidates who do not complete and submit an SOQ may not be considered for this position.
Describe a time when you were responsible for a high-volume or high-pressure workload. How did you prioritize tasks, manage competing deadlines, and maintain quality?
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 8/10/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Health Care Services
Mailing
Attn: Certification Technician
M.S. 1300
P.O. Box 997411
Sacramento , CA 95899-7411
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Health Care Services
Drop-Off
1501 Capitol Avenue, Suite 71.1501
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications - Please see Statement of Qualifications question under the "Special Requirement Section".
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Strong analytical and critical-thinking skills with the ability to interpret complex laws, regulations, and policies.
- Ability to independently research, evaluate, and synthesize data to develop clear, actionable recommendations for management.
- Experience conducting legislative or policy analysis and assessing operational impacts to programs or departments.
- Knowledge of State contracting, procurement, budgeting, and FI$Cal processes, including invoice review and expenditure tracking.
- Strong written and verbal communication skills, with experience drafting technical summaries, PRA responses, and confidential correspondence.
- Ability to develop and maintain tracking systems or databases to support program monitoring, inventory management, and data-driven decision-making.
- Demonstrated ability to work collaboratively with programs and program leadership on complex, multi-stakeholder issues.
- High degree of professionalism, discretion, and sound judgment when handling sensitive or confidential information.
- Ability to manage multiple high-volume, time-sensitive assignments independently and maintain accuracy under tight deadlines.
DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:
- Continuous and ongoing training
- Diversity, Equity, and Inclusion program activities
- Employee Assistance Program (EAP)
- Medical, including health, dental, and vision insurance.
- Paid Holidays and vacation/leave
- Defined retirement program
- Savings Plus Program (401(k), 457)
- Medical/Dependent Care Reimbursement Accounts
DHCS 2023-2027 Strategic Plan provides more information about our commitment to serving Californians and organizational excellence.
We need your help! Please let us know how you heard about our position by taking this brief optional survey: SurveyMonkey link . This survey is not required to be considered for this position.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: https://www.dhcs.ca.gov/Pages/AboutUs.aspx
Hiring Unit Contact:
Corey Wood
(279) 236-6478
corey.wood@dhcs.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 440-7370
civilrights@dhcs.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Telework & Salary Information
Telework:
Currently, the DHCS standard for hybrid work is a minimum of two days per week in-person and site- based and up to three teleworking days per week in accordance with DHCS’ Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required. The amount of telework is at the discretion of the Department and is subject to change.
Beginning July 1, 2026, pursuant to Executive Order N-22-25 issued March 3, 2025, and California Department of Human Resources (CalHR) Statewide Guidance issued March 13, 2025, DHCS team members generally will be required to report in-person a minimum of four days per week unless exempted/excepted.
Business travel may be required, and reimbursement considers an employee’s designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.
The DHCS office location for this position is: 1501 Capitol Ave, Sacramento, CA 95814.
Personal Leave Program (PLP) 2025 Agreement
Salary: Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position’s associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction. Please reach out to the hiring unit contact listed on this job advertisement for details.
Additional Instructions
Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed.
Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the “Examination(s) or Job Title(s), For Which You Are Applying” section on the STD. 678. Surplus/SROA candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.
If applying electronically, please note that CalCareers no longer allows appants to withdraw their applications. If you need assistance to withdraw your application, please contact the Recruitment Sectioat Recruit@dhcs.ca.gov For all other questions regarding your CalCareer account, please contact CalHR’s CalCareers Unit at (866) 844-8671 or CalCareer@calhr.ca.gov .
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Salary : $6,031 - $7,775