What are the responsibilities and job description for the Frontier Customer Team Member position at California Client Solutions?
The Frontier Customer Team Member role is a customer service and sales position for individuals representing Frontier Communications on behalf of our company. As a Frontier Customer Team Member, you will meet customers face-to-face to educate them on Frontier services, answer questions, and drive ethical sales through professional interactions. This Frontier Customer Team Member opportunity is ideal for candidates who enjoy communication, relationship building, and sales.
Frontier Customer Team Member Responsibilities
- Engage with customers in person to clearly explain Frontier internet and communication services.
- Conduct needs assessments and recommend appropriate solutions using a consultative sales approach.
- Complete enrollments, required documentation, and confirmations accurately and efficiently.
- Maintain precise records and monitor individual sales performance.
- Deliver a high-quality customer experience while achieving established sales goals.
- Represent our company and Frontier professionally and uphold standards in all interactions.
Frontier Customer Team Member Requirements
- Bachelor's Degree in Business, Marketing, or Communications preferred but not required.
- Previous customer service or sales experience is a plus, but not required
- Strong verbal communication and interpersonal skills relevant to customer service and sales
- Comfort working in an in-person environment as a Frontier Client Associate
- Reliability, professionalism, and a positive attitude expected of a Frontier Client Associate
Job Type: Full-time
Pay: $ $1,400.00 per week
Benefits:
- 401(k)
- 401(k) matching
Work Location: In person
Salary : $1,400