What are the responsibilities and job description for the Customer Support Specialist (Automotive) position at Calibrated Power Solutions?
Seeking a dedicated Customer Support Specialist. Apply Now!
We are seeking an analytical, detailed, and friendly Customer Support Specialist who bridges the gap between our craft and our customers. Get paid to answer inquiries about the performance upgrades we provide at Calibrated Power.
Do you have natural curiosity for all things Performance? Does the prospect of leading our customers to the best possible solution for their vehicle appeal to you? Ever see yourself in a position where you can be the go-to person speaking with customers about diesel performance the majority of your day? If so, keep reading.
We are looking for a Customer Support Specialist who:
- Welcomes an opportunity to troubleshoot and provide solutions
- Enjoys a social setting and can converse with customers from all walks of life
- Appreciates the importance of active listening and thorough communication
- Is at their best in an automotive environment where the expectation is top tier customer support
To succeed in this position, you must have a basic understanding of custom tuning, the ability to multitask and strong interpersonal skills. This position requires someone who is highly organized, can consistently solve problems and be part of a team that regularly exceeds our customers’ expectations.
Calibrated Power is a data-driven, market-leading automotive performance business. We are dedicated to providing high-quality engine calibrations, upgraded turbochargers, and other performance upgrades that represent the best mix of drivability, reliability, and power!
Job Type: Full time, First shift, NO WEEKENDS
Pay Scale: $18- $22, hourly.
Benefits: 401K with Company Match, Paid Vacation, Paid Holidays, Paid Personal Days, Health, Dental and Vision Insurance with Employee Coverage, Employee Discount more!
The information in this position description is intended to convey information about the key responsibilities and requirements of the position. It is not an exhaustive list of the skills, efforts, duties, responsibilities or working conditions associated with the opportunity. Responsibilities are subject to change.
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Automotive calibration: 1 year (Preferred)
- Automotive sales: 1 year (Preferred)
- Technical support: 1 year (Required)
- Customer service: 1 year (Required)
Work Location: In person
Salary : $18 - $22