Lead Host

Caldera House is a luxury hotel and commercial property dedicated to perfecting the travel experience through the highest standards of hospitality. Join our team at Caldera House, as we create unforgettable dining experiences for our hotel guests, Alpine club members, and public guests.

The Lead Host position is responsible for greeting and seating all guests in Corsa Restaurant, while maintaining a courteous and efficient operation of the dining room to ensure customer satisfaction.

Essential Job Functions

• Responsible for managing the reservations book so guests are seated in a timely manner and to maximize the amount of tables in the restaurant at once
• Responsible for training new hosts on all procedures and guidelines
• Provide hands-on floor support during busy rushes
• Assist management with shift scheduling, performance feedback, and daily front-of-house readiness
• Answers phones and assists with guest questions and complaints.
• Knowledge of all menu items, prices and general service procedures
• Willing to assist in setting and bussing tables, and running food and drinks when needed
• Ability to stay positive, respectful and courteous in all situations; this includes with guests, co-workers and managers
• Communicate all special requests to servers and managers and be willing to assist in the guests' request
• Anticipate the needs of guests, respond accordingly to guest inquiries or problems, recognize regular guests and House members by name and use their name in conversation
• Maintain the host stand and the dining room to be neat and tidy at all times

Required Skills & Abilities

• Must be able to read, write, and speak fluently in English
• Ability to use the telephone and computer system
• Must be able to stand exert well-paced mobility for the entirety of a shift
• Excellent communication skills
• Requires standing, sitting, walking, lifting, pushing, listening and hearing abilities
• Must be able to work on weekends, holidays, and stay through the end of season
• Must be a current resident of the Jackson Hole area or be willing to relocate

Compensation Benefits:

• Competitive hourly wage tips
• 2 years of Experience
• Season Ski Pass Discounts
• Access to transferrable ski pass
• Ski/Snowboard Storage Slope side Locker
• Free START Bus Pass
• 100% Reimbursement for a commuter START Bus Pass
• Free Employee Meal
• Discounts at onsite Retail & Restaurant outlets
• Employee referral incentive (unlimited earning potential)

Job Types: Full-time, Part-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience:

• Host/hostess: 1 year (Preferred)

Location:

• Teton Village, WY 83025 (Required)

Ability to Commute:

• Teton Village, WY 83025 (Required)

Work Location: In person

Salary : $22 - $24