Host

As a Host, you are the first point of contact for all guests beginning their dining experience at our casual dining-style restaurant. Your goal is to set the tone for guests from the moment they enter.

This is a seasonal, hourly position and includes an option for employee housing for the duration of employment.

Responsibilities

• Demonstrate the stamina to work long hours in a fast-paced service environment.
• Welcome guests to the establishment and provide accurate wait times.
• Acknowledge guests upon their departure.
• Maintain frequent communication with the Back of House supervisor and team.
• Demonstrate the ability to problem-solve independently or in collaboration with your team and/or supervisor.
• Recognize and assist guests who require extra attention.
• Manage reservations.
• Escort guests to assigned seating or bar areas, provide menus, and introduce their server.
• Maintain a clean reception area.
• Update the daily specials board after consulting with BOH.
• Coordinate with staff regarding available seating options and designate sections prior to service.
• Assist servers with bussing, cocktail service, and food delivery.
• Monitor wait lists.
• Manage the phone for to-go orders and call-in requests.
• Other duties as assigned.

Competencies

• Effective Communication
• Adaptagility
• Client Focus
• Initiative
• Attention to Detail
• Professionalism

Education

• High School Diploma or GED

Working Conditions

• Ability to work outdoors for long periods of time, including during extreme heat, cold, or weather events.
• Ability to lift 30 lbs. independently; all lifts over 51 lbs. require assistance from a co-worker.
• Able to stand and move for long periods of time.

Preferred Qualifications

• Previous work experience as a Host, Hostess, or Server.
• Understanding of tableside service.
• Food knowledge preferred but not required.
• Strong customer service skills.
• Strong organizational and communication skills to help keep the dining room and bar operating smoothly.
• Food Handler (ServSafe) Certification and TIPS Certification. Must be obtained by the property opening date or before starting any work involving food or alcohol handling.

Additional Information

• This position requires the individual to wear and work in personal protective equipment, when applicable.
• This position requires that the individual be able to lift a minimum of 45 lbs. independently.
• Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
• Ability to work in extreme weather conditions, including but not limited to heat, cold, rain, snow, humidity, and wind.
• This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.
• This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at any time at the sole discretion of Under Canvas.

Compensation and Benefits

Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:

• Health Insurance
• 401(k) (eligible if work hourly minimum requirements are met as required by law)
• Heavily discounted tents for Under Canvas family and friends stays
• Bar N Ranch lodge and cabin discounts
• Lifestyle partner brand and industry discounts
• Housing available for employees only (no pets) and subject to fringe benefit and maintenance fee paycheck deductions
• Employee Assistance Program

Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.