Project Manager

Contract Project Manager – eCommerce Project Management Office

Position Overview

We are seeking a Project Manager to lead the successful delivery of complex, multi-channel, cross-functional initiatives within a fast-paced eCommerce environment.

In this role, you will partner with Program teams to lead the scoping, planning, and execution of enterprise projects that support high-profile and high-impact business initiatives. The ideal candidate can manage multiple large-scale programs simultaneously, develop integrated project schedules, identify and mitigate risks, and deliver end-to-end solutions that support business objectives.

This position requires strong project management expertise, strategic thinking, stakeholder engagement, problem-solving capabilities, and excellent communication skills. Success in this role requires the ability to drive change, operate independently, and effectively manage competing priorities while delivering results

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Key Responsibilitie

s:Project Planning & Executi

• onPlan, estimate, organize, and lead implementation of enterprise-level, cross-functional project
• s.Develop and maintain comprehensive project documentation, includin
• g:Project charters defining scope, objectives, and business justificatio
• n.Detailed project plans outlining timelines, milestones, deliverables, dependencies, resources, and budget
• s.Responsibility Assignment Matrices (RACI
• ).Risk assessments, mitigation strategies, and issue trackin
• g.Program status reporting and project health metric
• s.Change management and support plan
• s.Project closeout and retrospective report
• s.Manage projects through discovery, planning, implementation, testing, and deployment phase

s.Stakeholder Manageme

• ntBuild and maintain strong relationships with business stakeholders, leadership teams, and cross-functional partner
• s.Facilitate communication across teams to ensure alignment on goals, priorities, and project milestone
• s.Lead project meetings, status updates, and executive reportin

g.Risk & Change Manageme

• ntIdentify project risks, dependencies, barriers, and potential roadblock
• s.Develop mitigation strategies and contingency plan
• s.Manage scope changes and project impacts while maintaining stakeholder alignmen

t.Process Improveme

• ntEvaluate and recommend improvements to project management tools, processes, and team workflow
• s.Support department objectives by identifying efficiencies and communication enhancement
• s.Contribute to continuous improvement initiatives that strengthen project delivery and team collaboratio

n.
Required Qualificatio

• ns:2–4 years of project management experien
• ce.Proven success managing end-to-end digital, eCommerce, retail, operational, or business transformation projec
• ts.Experience defining project scope, goals, deliverables, timelines, and stakeholder responsibiliti
• es.Ability to create project documentation from scratch and establish project governance process
• es.Experience using project management and collaboration tools such
• as:Smartsh
• eetAs
• anaJ
• iraConflue
• nceStrong organizational skills with exceptional attention to deta
• il.Excellent communication, facilitation, and problem-solving abiliti
• es.Ability to manage multiple priorities in a deadline-driven environme
• nt.Strong stakeholder management and relationship-building skil
• ls.Demonstrated ability to work independently and drive projects forward with minimal supervisi

on.
Preferred Backgro

• und:Experience supporting eCommerce, retail operations, digital transformation, or customer-facing initiati
• ves.Experience leading cross-functional projects involving business, technology, operations, and product te
• ams.Familiarity with change management and process improvement methodolog

ies.
Key Competen

• cies:Project Planning & Sched
• ulingRisk Manag
• ementStakeholder Engag
• ementCross-Functional Leade
• rshipChange Manag
• ementProcess Improv
• ementExecutive Communic
• ationAgile & Hybrid Project Del
• iveryDocumentation & Repo
• rtingProblem Solving & Decision M