Payment Processor

Job Title: Lockbox Payment Processor

Location: 5050 Kingsley Drive, Cincinnati, OH 45227

Schedule: M-F 8am-4:30 EST

Contract: 3-4-month contract (potential to extend or convert)

Pay rate: $17-18/hr

Job Summary:

The Lockbox Payment Processor is responsible for accurately processing payments and related documents received through the bank’s lockbox system. This role requires exceptional attention to detail to ensure proper categorization, logging, and timely posting of transactions while maintaining compliance and accuracy standards.

Key Responsibilities:

• Process payments from scratch, ensuring all steps are completed accurately and efficiently.
• Handle overnight pay envelopes, verifying contents and processing payments into the correct categories.
• Batch orders and maintain proper documentation for each transaction.
• Log transactions into the PS system by ticket numbers, ensuring accurate tracking and reporting.
• Perform keying-in tasks for payment details (not heavy data entry), maintaining precision and speed.
• Review and validate payment information to prevent errors and discrepancies.
• Balance daily transactions and reconcile any exceptions promptly.
• Adhere to bank policies, security protocols, and compliance requirements.
• Maintain confidentiality of sensitive customer and financial information.

Qualifications:

• Education: High school diploma or equivalent required; associate degree preferred.
• Experience: 1–2 years in banking operations, lockbox processing, or similar processing roles preferred.

Skills:

• Exceptional attention to detail and accuracy in handling financial data.
• Ability to work in a fast-paced, deadline-driven environment.
• Strong organizational and problem-solving skills.
• Basic computer proficiency and familiarity with payment processing systems.

Working Conditions:

• Office-based role with extended periods of sitting and data entry.
• May require early morning, evening, or weekend shifts to meet processing deadlines.