Patient Care Coordinator

Patient Care Coordinator

Hybrid Opportunity – Columbus, OH

2-Month Contract-to-Hire | Paid Training | Long-Term Career Growth

Looking to start a rewarding career in healthcare administration and customer support? We’re hiring Patient Schedulers to join a growing healthcare team supporting patients across multiple specialties. This is a great opportunity for individuals who enjoy helping others, thrive in fast-paced environments, and want long-term career stability with strong benefits after conversion.

Why You’ll Love This Opportunity

• $17.50/hour starting pay
• Opportunity for a possible pay increase upon permanent conversion
• Hybrid flexibility after successful training and strong performance
• Excellent long-term benefits after conversion including:
• Medical, dental, and vision insurance
• 401(k) & retirement plans
• Tuition reimbursement
• Generous PTO package
• Supportive team environment with career growth opportunities
• Gain experience within a respected healthcare organization

Schedule & Training

Training Period (First 2 Months)

• Monday–Friday
• 8:00 AM – 4:30 PM ET
• Combination of classroom-style and self-guided digital training
• On-site attendance required

Post-Training Schedule

After training, you’ll be assigned to a specialty scheduling team such as:

• Cardiology
• Radiology
• Labor & Delivery
• Physical Therapy
• And more

Your permanent schedule will fall between:

• 7:00 AM – 5:30 PM ET, Monday–Friday
• You’ll receive a consistent set schedule based on your assigned team

Hybrid Work Model

• On-site for the first 90 days (company requirement)
• After demonstrating strong attendance and performance, employees may become eligible to work remotely

What You’ll Do

• Speak with patients over the phone to understand scheduling needs and provide support
• Coordinate outpatient appointments across multiple specialties
• Assist with routine, urgent, and specialty scheduling requests
• Answer questions with empathy, professionalism, and attention to detail
• Resolve scheduling issues and help guide patients through processes
• Navigate multiple computer systems and scheduling software programs
• Deliver an exceptional patient experience during every interaction
• Collaborate with teammates to maintain a positive, supportive environment

What We’re Looking For

• High school diploma or equivalent required
• At least 1 year of customer service experience (over-the-phone)
• Strong communication and interpersonal skills
• Passion for helping others and delivering excellent customer service
• Comfortable handling sensitive and confidential information
• Strong computer and multitasking skills
• Ability to learn new systems and processes quickly
• Reliable attendance and professionalism

Additional Information

• This position requires a background check and drug screening
• Contract-to-hire opportunity:
• Initial 2-month contract aligns with training period
• Employees who meet attendance, performance, and professionalism expectations are typically converted to permanent team members

ABOUT EIGHT ELEVEN DBA CALCULATED HIRE:

At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We’re your trusted partner for IT hiring, recruiting and staffing needs.

For over 16 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether it’s contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation, Eight Eleven finds the people best-suited for your business. When you work with us, we work with you. That’s the Eight Eleven promise.

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.