Commercial Loan Servicer Specialist

Commercial Loan Specialist

Hybrid to Brookfield, WI: 2 days a week onsite

Job Summary

The Commercial Loan Specialist supports the end-to-end servicing and administration of commercial lending relationships. This role works closely with relationship managers, underwriting teams, and credit partners to ensure accurate loan documentation, timely servicing, and a high-quality client experience throughout the loan lifecycle.

Key Responsibilities

· Support commercial lending teams with loan servicing, documentation, and portfolio management activities

· Prepare, review, and maintain accurate loan documentation, including renewals, modifications, and amendments

· Coordinate loan closings by validating terms, conditions, and credit approvals

· Ensure compliance with internal credit policies, regulatory requirements, and loan covenants

· Perform ongoing loan maintenance activities, including payment processing, rate changes, and collateral updates

· Respond to internal and external inquiries related to commercial loan accounts

· Identify and help resolve documentation or servicing issues to mitigate risk

· Collaborate cross-functionally with credit, legal, operations, and treasury teams

· Maintain accurate records within loan servicing and core banking systems

· Support process improvement and operational efficiency initiatives

Preferred Qualifications

· Bachelor’s degree in Finance, Business, Accounting, or a related field (or equivalent experience)

· 2 years of experience in commercial loan servicing, commercial banking, or credit administration

· Strong understanding of commercial loan structures, documentation, and servicing processes

· Familiarity with regulatory and compliance requirements related to commercial lending

· High attention to detail and strong organizational skills

· Ability to manage multiple priorities in a fast-paced environment