RISK TECHNICIAN

SUMMARY

This is the second of five levels in the Risk Management series.    Two positions with distinct areas of responsibility. 

Safety Position - Incumbent will assist with the implementation and sustaining the safety and fleet programs.  Responsibilities include conducting training, inspections, and investigations. 

Risk Management Position - Incumbents oversee the allocation of employee benefits packages, handle all inquiries about insurance, ensure that employees receive the proper benefits package, follow-up with health care providers and educate employees regarding new and changed benefits and insurance plans, create and process various invoices, reconcile multiple accounts, and maintain the benefits administration system.

ESSENTIAL CLASS DUTIES AND RESPONSIBILITIES  

(The duties listed below are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  Other duties may be assigned.) 

Safety Position

• Conduct training for individual departments;
• Conduct inspections of worksites and vehicles;
• Conduct investigations involving near-miss incidents, accidents, and injuries;
• Prepares, processes, and maintains various reports;
• Assist with development of written safety procedures.

Risk Management Position 

• Leads information sessions on company benefits and explains various benefit options to new employees;
• Assists employees in filling out the paperwork for their benefits package;
• Addresses employee inquiries about their insurance benefits and acts as liaison between employee and insurance provider / third party administrator, as necessary;
• Provides technical information and instruction regarding benefits coverage and claims information to employees, retirees, and dependents; interprets and explains rules and procedures; answers questions; and resolves problems, complaints, and issues;
• Calculates the proper paycheck deductions for benefits;
• Reconciles and processes weekly check register;
• Creates monthly invoices for special districts and retiree coverage; 
• Reviews and processes workers compensation claims and submits to appropriate department/vendor for further processing;
• Maintains benefits administration system;
• Reconciles member eligibility and general ledger accounts;
• Performs other duties of a similar nature or level.

SUPERVISORY RESPONSIBILITIES

This position does not require supervisory responsibilities.

EDUCATION AND EXPERIENCE 

Associate's degree and one-year of specialized training in related field; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Prefer Associate’s Degree in related field.

LICENSING REQUIREMENTS 

· Valid Driver’s License as per State law or requirement.

QUALIFICATIONS

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE

• Basic knowledge of safety practices and principles;
• Investigative procedures and methods;
• Broad knowledge of various health insurance plans, including PPOs and HDHPs;
• Insurance claims processing principles and practices;
• Claim file management principles;
• Insurance terminology;
• Negotiation techniques;
• Workers’ compensation principles;
• Customer service principles;
• Applicable Federal, State, and Local laws, rules, regulations, codes, procedures, and orders;
• Computers and related software applications.

SKILLS 

• Using computers and related software applications;
• Communication, interpersonal skills as applied to interaction with coworkers, supervisor the public, etc. sufficient to exchange or convey information and to receive work direction.
• Preparing and maintaining a variety of reports and records;
• Using applicable tools and equipment related to area of assignment;
• Self-motivated independent thinker with strong attention to detail;
• Researching and processing claims and related insurance/benefits information;
• Providing customer service;
• Preparing business correspondence;
• Maintaining records;
• Collecting data;
• Applying applicable laws, rules, regulations, and codes;

Salary : $21 - $29