What are the responsibilities and job description for the Sales Manager position at Calance?
**Our Client:** A leading provider of advanced cybersecurity solutions, is seeking an **Assistant Manager - Enterprise Cyber**. This role offers the chance to shape cutting‑edge security services, drive operational excellence, and accelerate your career in a high‑impact environment.
**Position:** Assistant Manager - Enterprise Cyber
**Duration:**Permanent
**Location:** Plano, Texas, United States
**Work Arrangement:** Plano, Tx
**Role Summary:**
Join a dynamic team that safeguards critical assets for a global clientele. You will lead hiring and retention initiatives, oversee service delivery quality, and partner with cross‑functional groups to launch new cybersecurity offerings. Your strategic insight will directly influence service performance, customer satisfaction, and the evolution of our security portfolio.
**Responsibilities:**
- Lead hiring and retention strategies in partnership with recruiting and sales to build a high‑performing cyber team.
- Monitor service delivery quality, generate status reports, and proactively escalate issues.
- Identify and implement operational enhancements to improve service efficiency and effectiveness.
- Collaborate on the design and rollout of new cybersecurity services, positioning yourself to lead future launches.
- Analyze security processes, produce documentation, and deliver comprehensive stakeholder reports.
- Serve as a liaison for technical and business inquiries, ensuring clear communication and client satisfaction.
- Contribute to cybersecurity business planning and coordination aligned with organizational goals.
- Work closely with other departments to deliver integrated security solutions.
- Stay current on emerging threats and security technologies to inform service evolution.
**Ideal Candidates Will Have:**
- Minimum 3 years of experience in cybersecurity or IT leadership.
- Proven team‑management and strategic‑planning capabilities.
- Strong organizational, presentation, negotiation, and analytical skills.
- Ability to convey complex technical concepts to diverse audiences.
- Commitment to evolving into a lead role for service launch and delivery.
**Required Skills/Experience:**
- CISSP, CISM, or equivalent certification (required).
- Hands‑on experience with cybersecurity operations and service delivery.
- Familiarity with Plan‑Do‑Check‑Act (PDCA) and Root Cause Analysis (RCA) methodologies.
**Other Skills:**
- Excellent written and verbal communication.
- Strong stakeholder‑influence and relationship‑building abilities.
- Proactive problem‑solving mindset and continuous‑learning orientation.
**Important Notes:**
- This role will collaborate with global teams to deliver integrated cybersecurity solutions.
Salary : $120,000 - $130,000
