What are the responsibilities and job description for the Franchise Sales Manager position at Cajun Operating Company?
Church’s Chicken Employee Job Description Job Title: Franchise Sales Manager Reports To (Title): Director of Franchise Development Department: U.S. Franchising & Domestic Development Revised: December 2024 Job Summary: We are seeking a dynamic and experienced Franchise Sales Manager (FSM) to join our growing team. The ideal candidate will have a proven record of accomplishment in franchise sales, particularly within the Quick-Service Restaurant (QSR) industry with demonstrated results in identifying and awarding multiple shop owners (MSO). This role involves developing and implementing effective sales strategies to recruit and onboard new franchisees, driving New Restaurant growth, and ensuring the long-term success of the brand. Our preferred candidate will come to the team with already established relationships with potential prospects and franchise broker networks in this “roll your sleeves” up position. Key Duties/Responsibilities: Franchise Recruitment: Identify, qualify, and recruit potential franchisees who align with our brand values and business objectives Help develop and execute targeted recruitment strategies, including digital marketing, networking, and industry events Conduct initial franchise sales and follow-up meetings Manage the entire sales process from lead generation to closing deals Franchise Sales: Develop comprehensive sales proposals and presentations tailored to the specific needs of potential franchisees Ensure compliance with all legal and regulatory requirements Provide accurate and timely information to potential franchisees throughout the awarding process Address and resolve any objections or concerns raised by potential franchisees Franchisee Onboarding: Oversee the onboarding process for new franchisees executing on a seamless franchise excellence approach Provide ongoing support and guidance to franchisees to ensure successful store openings and operations Sales Performance: Track and analyze key sales metrics to measure performance and identify areas for improvement Develop and implement strategies to increase sales productivity and efficiency Maintain accurate and up-to-date records of all sales activities and pipeline data via FranConnect Ability to align with sales funnel metrics and improve upon them Brand Representation: Serve as a brand ambassador, promoting our brand values and culture at all times Build and maintain strong relationships with potential and existing franchisees Stay up-to-date on industry trends and best practices Position Requirements (Education, Qualifications, Experience): Proven track record in franchise sales, in the QSR industry Strong understanding of the franchise business model and regulatory compliance Excellent communication and interpersonal skills Presentation prep and “front of room” abilities will be best of the best Strong negotiation and closing skills Ability to manage multiple tasks and prioritize effectively Self-motivated and results-oriented Bachelor's degree or equivalent experience Willingness to travel as needed (may require some weekend travel) If you are a passionate and driven individual with a proven track record in QSR franchise sales with a desire to be part of a Brand explosion, we encourage you to apply. Competencies: Critical Thinking – Defines and resolves a situation or problem by analyzing issues involved, weighing options, and evaluating alternatives; maintains objective attitude; approaches situations and problems systematically; uses observation, experience, reflection, and/or reasoning to drive business forward. Influencing Others – Convinces and persuades others in either positive or negative circumstances to accomplish goals and objectives; responds to objections successfully; uses tact when expressing ideas or opinions. Initiative – Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a “can-do” attitude. Innovative and Creative – Looks for ways to improve oneself, the job, the project, the system, and the organization; challenges conventional practices, generates new ideas to create novel solutions to problems. Managing Execution – Manages multiple projects and effectively prioritizes tasks and goals; uses goals to guide actions and create detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals. Negotiating – Presents issues or ideas in a clear and influential manner; maintains an open-minded and non-judgmental attitude; listens to others’ views and empathizes. Relationship Management – Initiates and develops relationships with others; demonstrates credibility; confronts conflict quickly and professionally; inspires confidence in others. Physical Requirements: Employees must be able to perform the essential functions of the position with or without reasonable accommodation. 1. If you’re hungry for a career that’s fun, fast-paced and loaded with opportunity, then you’ve come to the right place. At Church's®, we’re not your typical quick service restaurant. We make real comfort food that makes a difference in peoples’ lives. And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others. 2. Church’s Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law. Founded in San Antonio, Texas, in 1952, Church's Chicken® is a highly recognized brand name in the Quick Service Restaurant industry and is one of the largest quick service chicken concepts in the world. Church's Chicken serves up a rich tradition of gracious Southern hospitality and freshly prepared, high quality, authentic home-style fare, to help people provide affordable, complete meals for their families. Church's menu includes its world famous Original and Spicy chicken, Tender Strips® and chicken sandwiches with classic sides and hand-made from scratch honey-butter biscuits. The Church's system consists of more than 1700 locations in 25 countries and system-wide sales of $1.2 billion. Throughout the world the company operates two brands: Church's Chicken and Texas Chicken.