What are the responsibilities and job description for the Administrative Assistant/Receptionist position at Caise Benefits?
Overview
We are seeking a dedicated and professional Receptionist/Administrative Assistant to join our team. This role is essential in providing exceptional customer support and ensuring smooth administrative operations. The ideal candidate will be the first point of contact for clients and visitors, representing our organization with professionalism and courtesy.
Duties
- Greet and assist clients and visitors in a friendly and professional manner.
- Manage incoming calls using phone systems, directing inquiries to the appropriate departments.
- Perform data entry tasks accurately to maintain up-to-date records.
- Schedule appointments and manage calendars for staff members.
- Provide administrative support by preparing documents, reports, and correspondence as needed.
- Maintain organized filing systems for easy retrieval of information.
- Handle customer service inquiries, resolving issues promptly and effectively.
- Collaborate with team members to ensure efficient office operations.
Skills
- Strong organizational skills with the ability to multitask effectively.
- Excellent customer support skills, ensuring a positive experience for all clients.
- Experience as a medical receptionist is a plus but not required.
- Proficient in data entry with attention to detail.
- Familiarity with clerical duties and office procedures.
- Competent in using phone systems for effective communication.
- Exceptional customer service abilities to address client needs efficiently.
- Proficient typing skills for accurate documentation.
- Strong computer literacy, including knowledge of office software applications.
- Ability to manage calendars effectively, coordinating schedules for multiple individuals.
Join our team as a Receptionist/Administrative Assistant and contribute to creating a welcoming environment while supporting our operational goals!
Job Types: Full-time, Part-time
Pay: $17.00 - $20.00 per hour
Expected hours: No less than 30 per week
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $17 - $20