What are the responsibilities and job description for the Showroom Assistant position at CAI Designs, Inc.?
An amazing and rewarding opportunity awaits an enthusiastic candidate to join a highly-respected and prestigious furniture, textiles and lighting showroom. C.A.I Designs, Inc. represents a full range of luxury lines offering some of the finest designer’s furniture, lighting and accessories in the industry.
We are seeking a showroom assistant for our Carmel, Indiana showroom. The right person will be flexible in order to get the job done with the ability to be a multi tasker and have good administrative and analytical skills to stay focused on results, and is committed to continuous improvement. The ideal candidate will be energetic, assertive and polished with a proven track record of building relationships over the phone and in person.
Responsibilities:
- Support inside sales staff: work in the CAI sales system; Uploading and applying money to orders, and uploading receipts.
- Facilitate all orders, after the sale has been completed.
- Direct communication with customers for shipping, delivery, and claim issues, etc.
- Communicate with vendors and trucking companies on a daily basis.
- Oversee extensive sample library of sales tools (keeping them organized and up to date).
- Handle all furniture claims to get them resolved in a timely manner.
- Assist designers if a seller is out of the showroom on sales calls
- In charge of the weekly showroom packet - checking and submitting to the corporate office on time.
- Inventory; work with merchandiser in showroom, placing product in showroom, photograph incoming inventory, tag and update tags with price changes. MUST be able to lift 50lbs.
- Wrapping of product for Approvals, inputting data for Approvals, and checking in product returned to make sure they are in good condition.
- Open and close the showroom each day. Turn on lights, fluff pillows, put away sales aids etc.
- Phones – answer & offer assistance.
- Help organize chairs, food etc. for events.
- Handle vendor supplies (organize and order replacements as needed)
- Misc. runs to store if needed
- Assist with Instagram or other social media as directed
Required:
- High attention to detail, strong written and verbal communication skills
- Ability to organize and manage time effectively under strict timelines within a fast-paced environment
- Excellent phone manner/customer service
- Team-Player
- Knowledgeable of MS Office/computer systems
- Demonstrated ability to maintain a positive can-do attitude and healthy working relationships with internal employees and external vendors
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 38 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $20