What are the responsibilities and job description for the Computer Technician III (Ft. Huachuca) position at Caelum Research Corporation?
Position Title: Computer Technician III (Ft. Huachuca)
Location: For Huachuca, AZ
Security Clearance (Required): Secret (Deal Breaker)
Certifications (Required): Computing Environment, Security (or equivalent DOD Directive 8570.1 IAT II) or A /Network (or equivalent DOD Directive 8570.1 IAT I) (Deal Breaker).
Position Description:
- Required technical knowledge of installing, configuring, repairing, and maintaining software, hardware, configurations, and peripherals; isolating equipment/system/software malfunctions and restoring failed equipment to good working order; conducting operational checks and replacing defective parts and assemblies
- Required basic knowledge of networking concepts such as cable making/repair, IP address schema, and LAN implementation and configuration
- Some experience in with video teleconferencing systems
- Performing Tier I – 3 deskside incident resolution of workstations, printers and peripheral devices
- While managing Active Directory, tech will be required to approve systems for reimage/ wipe and move to correct system active OU or system deleted OU (When selected for this function)
- Ensuring proper computer system setup/operation so that end users can accomplish business tasks
- Maintaining knowledge of diagnostic and help desk request tracking tools, as well as remote and in-person, hands-on help at the desktop level
- Assisting with network hardware, servers and software installation, troubleshooting and support
- Assisting with Asset Management and Inventory of IT assets
- Assisting with security vulnerability remediation
- Proficiency with Anti-virus software / configuration
- Returning failed equipment to good working order and demonstrating the equipment to the user
- Working as a team member in the installation, configuration, repair, and maintenance of computer equipment, peripherals, and applications
- Performing repairs and conducting operational checks, and preventive maintenance service on computer systems, related systems, and office equipment
- Working with System Administrators to maintain network
- Perform other duties as required, which may include:
- Accomplishing assigned tasks in closely related fields
- Responding to changes in work schedules and/or locations
- Supporting other sections on the ITSS contract
- Participating in formal, on-the-job, and cross-training
Required Education and Experience:
High School/GED AND ≥ 7 years
Associates in directly related field AND ≥ 5 years' experience
Bachelors in non-directly related field AND ≥ 5 years' experience
Bachelors in directly related field AND ≥ 3 years' experience
Masters in directly related field AND ≥ 1 year experience
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Work Location: In person