Quality Control Supervisor

Who is CADY?

CADY exists to inspire and unleash human potential. Started in 1999, we have become the fastest growing photography company in the U.S., with an average 20% growth each year. Through photography, classroom solutions, school branding, and more, we deliver an experience unlike anything in our industry. We are an innovative company competing to outdo ourselves, year after year. As the nation’s premier school photography company, we engage with students, schools, and our team members to make them feel accepted and empowered. CADY’s mission is to go beyond a portrait and to provide a premier experience for the extraordinary- because each of our guests, school partners, and team members are utterly extraordinary.

Who are you?

You are an ambitious, detail oriented team member who finds joy in making meaningful connections with people. You have a true passion for creating memorable experiences for people. You see beyond the surface of interactions and recognize that every person has a story and the idea of being a part of that is exciting! You enjoy working hard and celebrating hard. You love the opportunity to exceed expectations- and be rewarded for your contribution to the company!

Job Summary

As the Quality Control Supervisor, you will oversee student profile management operations, ensuring accuracy, efficiency, and compliance. This role involves a combination of data analysis, quality control, and team leadership. We are seeking a detail-oriented individual with strong organizational skills who is comfortable working cross functionally with multiple vendors and departments to accomplish our goals.

Responsibilities

• Understand, adhere to, track and report on, internal and external KPIs to ensure company goals are being met
• Lead and develop a high-performing team to ensure timely job completion and task management
• Implement and maintain rigorous quality control standards for the data accuracy team
• Resolve data related issues and inquiries in a timely manner
• Identify opportunities to streamline data processes and increase efficiency
• Assist in the day-to-day details of Production Dept. employee management (scheduling, team dynamics, documentation, training, etc.)
• Assist in departmental recruiting and hiring
• Perform work in multiple software platforms simultaneously
• Communicate effectively across departments and external vendors
  
  

Job Requirements

• Proficiency in MS Excel
• Ability to learn and understand CADY product lines
• Willing to work a fluctuating schedule based on company needs
• Able to work individually, but also in a team environment
• Able to work at a fast pace while maintaining attention to details
• Return a satisfactory background check
• Associate’s degree or one year of relevant experience may be substituted for each year of required education
  
  

Physical Requirements and Work Environment

• Ability to sit and work at a computer for extended periods of time.
• Ability to use a computer, keyboard, mouse, and other standard office equipment regularly.
• Ability to occasionally stand, walk, bend, or reach within an office environment.
• Ability to lift and move items up to 15 lbs., such as files, office supplies, or equipment.
• Comfortable working in a standard indoor office setting with moderate noise levels.
• Ability to communicate effectively in person, via phone, and through virtual meeting platforms.