What are the responsibilities and job description for the Housing Manager position at CADDO NATION?
Under the general direction of the Housing Director, the Housing Manager (HM) primary
responsibilities include, but are not limited to, assist tenants’ housing needs and determine what
program resources are available to best serve them. The HM conducts outreach and intake activities
as well as process applications and records all clients served by the housing authority.
QUALIFICATIONS:
High School diploma or GED. Associate degree is preferred or an equivalent combination of
education and experience.
KNOWLEDGE, SKILLS, AND ABILITIES:
Be able to show through experience and training or Post-Secondary Education that you possess the quality level of knowledge and skills necessary to perform the duties of the position. The skills and knowledge would be generally acquired with graduation from high school and five or more years' experience in general business practices, office and filing procedures, extensive computer experience, certification and documentation techniques using power point presentation.
• Ability to perform tenant-based education to address occupancy compliance issues.
• Ability to coordinate and organize all functions related to tenant services.
• Possess good verbal and written communication skills and strong organizational and problem solving skills.
• Ability to work with the public, staff and other agency personnel in a courteous and professional manner.
• Familiarity with housing regulations as set forth by HUD, NAHASDA and other governmental entities that impact housing programs and ability to stay abreast of housing amendments.
• Ability to work independently with minimal supervision, self-motivated.
• Working knowledge of computer software and systems: Excel, MS Office Word, PowerPoint, Outlook Email, Housing Data System (HDS).
• Ability to interpret tenant ledgers.
• Conduct business in a strong ethical, honest and fair manner.
• Ability to accept corrective criticism and respond with a degree of acceptability to correct issues in a non-defensive manner.
• Must be willing to travel for training or meetings, both in-state and out-of-state.
• Ability to make public presentations.
Salary : $21 - $24