What are the responsibilities and job description for the Oracle E-Business Suite Production Support SR Functional Analyst position at CACI?
The Opportunity:
The desired candidate will work as an Oracle E-Business Suite Functional Analyst Expert (SME) in a Level 2 production support team, supporting Oracle E-Business Suite (EBS) R12.2.10 production issues. The candidate will provide functional/technical Oracle expertise to analyze, solution, and support all aspects production related issues. Works closely with the Financial Management Office, Project Management Office and Defense Financial Accounting System SME’s daily to gather an understanding of current ticketed issues to support.
Responsibilities:
- Provide advanced technical support for complex Oracle ERP issues
- Troubleshoot and resolve critical system problems that lower-level support tiers cannot solve
- Conduct root cause analysis for recurring issues
- Create and maintain technical documentation for troubleshooting procedures
- Collaborate with Oracle support and Jira development teams for escalated issues
- Manage and prioritize multiple high-priority tickets simultaneously
- Provide guidance and mentorship to level 1 and 2 support staff
- Conduct regular system health checks and proactive maintenance
- Develop custom scripts in support of break fixes
- Stay updated on the latest Oracle ERP features, best practices, and industry trends
- Contribute to the continuous improvement of support processes and procedures
- Participate in on-call rotations for after-hours support as needed
- Liaise between IT and business units to ensure alignment of Oracle ERP functionality with business needs
Qualifications:
Required:
- Bachelor's degree in Computer Science, Information Systems, Accounting/finance or other Oracle EBS certification or relevant degree from an accredited university
- Ability to obtain a Favorable Public Trust suitability determination (CoPT) and U.S. Citizenship.
- Five plus Years of IT experience
- High level understanding of Federal Accounting
- Prior experience in the DOD/Federal Government environment
- Experience with Oracle EBS R12.2
- Demonstrated functional knowledge of:
- Procure to Pay (P2P): Purchasing, Accounts Payable
- Prospect to Order (P2O): Project Billing, Project Costing, Project Management
- Order to Cash (O2C): Inventory, Accounts Receivable
- Budget to Report (B2R): Federal Administrator, General Ledger
- Ability to work on multiple tasks simultaneously among changing priorities
- Strong verbal, written, interpersonal, troubleshooting, and analytical skills
- Proficient in productivity tools, specifically Microsoft Word and Excel
- Must be a U.S. Citizen.
Desired:
- Experience with integration to Oracle E-Business Suite and /or legacy systems
- Experience in SQL and PL/SQL for database querying and troubleshooting
- Experience in supporting systems for Public Sector, Federal Civilian Government, and/or Department of Defense (DoD) customers
- Team player with the ability to adjust to a dynamic working environment that supports a government agency
- Strong written, verbal and listening skills
- Ability to work independently and manage multiple task assignments.
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What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Your potential is limitless. So is ours.
Learn more about CACI here.
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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is:
$75,200-$158,100CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
Salary : $75,200 - $158,100
