What are the responsibilities and job description for the Junior End User Support Intern - Summer 2026 position at CACI?
The Opportunity:
CACI is offering exciting paid Internship opportunities as a Junior End User Support Intern. As an End User Support Intern you will be part of a team responsible for providing IT support to federal and contractor staff, requiring the highest level of customer service and technical proficiency. You will be responsible for assisting in delivering professional, high-quality service directly to the customer, providing for new equipment installations EUS Interns support , testing and troubleshoot a variety of technologies (desktops, laptops, tablets, video teleconferencing units, print devices, software, etc.) adhering to service level agreements.
Responsibilities:
- Assist the team providing on-site technical support for hardware (laptops, printers, tablets, mobile devices) and peripherals, soft ware (COTS, GOTS, Web), audiovisual display systems, and wireless technologies.
- Assist the team with scheduling and coordinating customer desk-side support for the installation of new soft ware or to perform hardware or software break/fi x activities.
- Assist the team with reviewing pending tickets daily, updating work details according to DSS ticket management procedures.
- Assist the team providing end user equipment life cycle replacement support.
- Perform additional duties as assigned.
Qualifications:
Required:
- Ability to obtain DoD Security Clearance • Ability to obtain Department of Homeland Security (DHS) Entry On Duty (EOD) - Active EOD
- Currently pursuing a Bachelor's or Master's degree in a relevant field, such as Information Technology or Computer Science
- Analytical Skills: Strong problem-solving, structured thinking, and the ability to connect information across various problem statements.
- Communication Skills: Excellent verbal and written communication skills, with the ability to effectively present information to different audiences.
- Strong attention to detail, good organizational and time management skills, and the ability to work both independently and as part of a team.
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
- Ability to travel locally within National Capital Region
- Physically capable of lifting and moving fifty (50lbs)
- Able to work in confined spaces
Desired:
- Previous Internship experience in Information Technology
- 3.0 GPA preferred but not required
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What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Your potential is limitless. So is ours.
Learn more about CACI here.
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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is:
$39,900-$79,900CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
Salary : $39,900 - $79,900
