Customer Account Specialist I

Customer Account Specialist I locations US - Ohio - Middlefield time type Full time posted on Posted 19 Days Ago job requisition id REQ64726 Job Description Our people are the life of this company. Together, we build life into the kitchen. We are a nationwide team, designing and manufacturing the most comprehensive choice of kitchen cabinets in the U.S. Our people pride themselves on genuine collaboration, working to deliver a seamless, integrated, quality experience to anyone and everyone. Our shared purpose is to bring the kitchen to life — the place where people spend such a meaningful part of their personal and family lives, and the true heart of any home. This is why your career with our company can be so satisfying, rewarding and worthwhile. Our people are the life of this company. Together, we build life into the kitchen (and much more!) READY TO ELEVATE YOUR CAREER? JOIN A TEAM THAT VALUES YOUR DRIVE, PASSION, AND CREATIVITY! We’re calling all trailblazers to embark on a thrilling career journey with Cabinetworks Group—where innovation meets opportunity! Location: Middlefield, OH Work Setting: Onsite Shift: 8-hour / day (10:00 am - 6:30 pm ) Hours: 40 – 50 per week Are You the Innovator We're Looking For? If you thrive in a fast-paced, team-oriented environment and are passionate about delivering exceptional customer service, then Cabinetworks Group—the largest exclusive kitchen cabinet manufacturer in the U.S.—is the perfect place for you! Our people are the heart of everything we do, and together, we bring life into the kitchen! What’s in It for You? Unmatched Training: Kick off your career with an immersive, in-office training that sets you up for success. Collaborative Culture: Work alongside a supportive team that’s always ready to help you shine. Growth Opportunities: After completing trainings and hitting key milestones, plus ongoing chances to advance! Diverse Daily Tasks: Keep your workday exciting with a mix of customer interactions, order management, and more. Your Role at Cabinetworks Group: Customer Interaction: Be the friendly voice on the phone, the helpful email responder, and the go-to expert in chat—building strong relationships through stellar service. Order Management: Take charge of the entire order process, ensuring everything is accurate and timely. Product Consultation: Share your product knowledge and guide customers to the perfect solutions for their needs. Customer Advocacy: Break down barriers and coordinate with designers, installers, and end customers to make sure everything runs smoothly. What You Bring to the Table: Education: High School diploma required; an Associate's or Bachelor's degree is a plus! Experience: 1-2 years in customer support experience. Perks & Benefits: On site employer paid medical services for team members and family 401(k) Matching: Secure your future with our generous matching program. Comprehensive Health Coverage: Including Dental & Vision Insurance. Professional Growth: Take advantage of on-the-job training and development programs. Work-Life Balance: Enjoy paid time off and holidays to recharge. Don’t miss your chance to be part of something bigger. Apply today and let’s build the future together at Cabinetworks Group! Shift Full or Part Time Full time Cabinetworks Group (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company. Cabinetworks Group is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information. E-Verify Participation Poster: English & Spanish E-verify Right to Work Poster: English, Spanish