What are the responsibilities and job description for the AT&T Customer Relations Associate position at CA Fiber Solutions?
CA Fiber Solutions, a sales and business consulting firm in Garden Grove, is seeking an Entry Level AT&T Customer Relations Associate to support AT&T’s customers. You’ll manage sales conversations, assist with AT&T phone upgrades, and keep the experience organized. The Entry Level AT&T Customer Relations Associate will keep the sales process steady, the expectations realistic, and the household mobile setup functioning like it’s supposed to.
As an Entry Level AT&T Customer Relations Associate, you receive coaching and training to master sales while helping families navigate AT&T mobile devices and plans. The Entry Level AT&T Customer Relations Associate will deliver sales insight, sales confidence, and sales results, without sounding like a brochure.
Core Functions of the AT&T Customer Relations Associate
- Lead face‑to‑face sales conversations with Garden Grove households, introducing AT&T’s 5G cell phones as the modern solution for everyday communication.
- Conduct personalized mobile consultations, qualify client needs, and recommend sales packages that fit family lifestyles.
- Deliver engaging sales demonstrations that highlight the benefits of upgrading to AT&T’s latest smartphones.
- Focus on meeting daily and weekly sales targets, ensuring consistent territory growth.
- Track client feedback to identify upsell opportunities and improve sales performance.
- Expand market share by converting initial sales into long‑term account growth.
Education & Experience Needed for the AT&T Customer Relations Associate
- High school diploma or GED preferred.
- Experience in sales or customer support is a plus
- Brings steady energy and a helpful attitude to every interaction.
- Enjoys guiding families toward the best AT&T phone solutions.
Preferred Skills for the AT&T Customer Relations Associate
- Uses diagnostic insights to shape tailored AT&T wireless sales solutions.
- Handles objections calmly to maintain a positive sales experience.
- Navigates AI‑assisted tools to accelerate the residential sales cycle.
- Represents AT&T professionally while engaging families at their doorstep.
Pay: $3,700.00 - $4,800.00 per month
Work Location: In person
Salary : $3,700 - $4,800