What are the responsibilities and job description for the Scheduler HOPD position at C0001 Franciscan Health Indianapolis?
Indiana Heart Physicians Building 5330 E Stop 11 Rd Indianapolis, Indiana 46237 WHO WE ARE Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve. Indiana Heart Physicians (IHP) has been delivering leading cardiovascular care since 1978, offering comprehensive services through board‑certified cardiologists across multidisciplinary clinics, including cardio‑oncology, heart failure, A‑Fib, cardio‑genetics, and structural heart. IHP provides advanced cardiac imaging and participates in research and clinical trials to bring patients the latest innovations in heart care. As part of the Franciscan Health Heart Center—ranked by HealthGrades as #1 in Indiana for cardiology (2024–2026), named one of HealthGrades’ America’s 100 Best for Cardiac Care (2026), and recognized by CareChex as #1 in the market for cardiac care (2026)—IHP delivers nationally recognized, patient‑centered cardiovascular excellence. WHAT YOU CAN EXPECT Monday to Friday 8am to 5pm No holidays but weekends are optional Coordinate and schedule office visits and diagnostic tests tailored to each physician’s specialty and practice location using phone communication and the MyChart electronic medical record system. Manage and maintain the scheduling system across multiple office locations, ensuring accurate appointment placement based on visit type and patient needs. Verify patient demographic and medical information to ensure records are accurate, complete, and up to date prior to appointments. Communicate effectively and promptly with patients to promote continuity of care and support efficient clinic operations. This position is expected to transition to a hybrid or remote role in the near future. QUALIFICATIONS Required High School Diploma/GED 1 year Physician Office Required TRAVEL IS REQUIRED: Never or Rarely EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.