Network Systems Specialist I

C&T Enterprises, Inc. provides management support services to electric and natural gas utilities and its telecom subsidiaries. C&T is currently seeking an experienced professional to join our team as the Network Systems Specialist I.

Location: This position can be located at any C&T operating footprint office, including Mansfield, Lewisburg, Wellsboro, Wysox, or Sayre, Pennsylvania.

Reporting Structure: This position will report to the C&T Director of Information Technology.

Qualifications And Skills

To be successful in this role, the candidate should possess the following qualifications and skills:

• This position requires a bachelor's degree in computer information systems or technology or three years of progressively responsible, directly related experience.
• A minimum of five years of background in computer information systems is required.
• Fundamental knowledge of networking concepts is required.
• Hands-on experience in technical troubleshooting capabilities.
• Proven network operations and performance analysis skills.
• Familiarity with server management and monitoring tools.
• Knowledge of computing infrastructures and end devices.
• Proficiency with scripting languages.
• Problem-solving and analytical skills with a detail-oriented mindset.
• Must have strong interpersonal skills with the ability to express technical information clearly and simply while collaborating closely with other personnel.
• Excellent communication skills to effectively interact with colleagues, contractors, vendors, and consultants.
  
  

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• The ability to use critical thinking skills to identify and utilize basic troubleshooting techniques to resolve issues promptly.
• Demonstrated ability to balance multiple duties and priorities.
• Respect for a diverse workforce and internal/external constituents.
• Keeps commitments and accepts responsibility for actions.
• Inspires trust, works with integrity, and upholds organizational values.
  
  

Responsibilities

As the Network Systems Specialist I, the candidate's responsibilities will include:

• Managing and providing high-level, complex support for the Company's entire network infrastructure.
• Maintaining up-to-date knowledge applicable to the current information technology environment.
• Ensuring that the performance and availability of the network infrastructure are maintained to the highest standard with maximum productivity and efficiency.
• Assessing risks, implementing security measures, and changing the company's culture through training and education.
• Designing, implementing, upgrading, maintaining, and analyzing all network and security systems.
  
  

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• Implementing, upgrading, and maintaining all peripheral devices, PCs, workstations, notebooks, printers, servers, LANs, WANs, VPNs, wireless, switches, routers, firewalls, and the entire company information system infrastructure.
• Monitoring all network and security appliances, network/system performance, and other significant infrastructure indicators, and reporting identified problems or concerns.
• Participating in developing and maintaining comprehensive documentation of network configurations, procedures, and standards.
• Documenting all hardware/software inventory and service records relating to networks, hardware, and software.
• Utilizing tools to monitor network flow, troubleshoot, make recommendations, and implement network modifications to improve the efficiency and security of network traffic.
• Planning and implementing future technology to increase productivity, service, reliability, and reduce costs.
• Developing and implementing training for company staff to include written guidelines and instructions as needed.
• Researching and recommending service, software, and technology changes in facilities.
• Overseeing the configuration and installation of all necessary telecommunication and radio devices.
• Coordinating and performing programming of various network infrastructure systems.
• Preparing and disseminating feedback information as required.
• Work with the IT team to provide end-user support, including troubleshooting hardware and software issues, performing necessary upgrades and repairs, and installing or configuring software applications.
• Maintaining the network that supports telecommunication and radio devices.
• Collaborating with employees at all levels within the Organization.
• Engaging with external associations, organizations, vendors, and consultants.
• Coordinating responsibilities and initiatives closely with the Director of Information Technology.
• Performing any other related work as assigned.
  
  

Special Working Conditions

This position requires availability after hours to assist with emergencies, as necessary. Responsibilities include providing support and assistance according to the "Emergency Plan." The role involves attending classes, seminars, and conferences and reviewing professional literature to stay updated on trends and developments related to job functions. Occasional overnight travel for training or meetings is required.

The candidate may need to move boxes or equipment, sometimes exceeding fifty pounds. Strong communication and interpersonal skills and working effectively in a collaborative team environment are essential. The role also requires completing off-site assignments that involve walking, driving, and installing computer equipment. Good vision, hearing, manual dexterity, and verbal skills are necessary.

How To Apply

If the candidate is an experienced Network Systems Specialist I, looking for a new challenge, we invite them to join our team. Qualified applicants should complete the **Position Inquiry Form**, uploading a resume and any other supporting documentation. The Company will review applications on a rolling basis until the position is filled.

C&T Enterprises, Inc., is an equal-opportunity employer that values diversity in its workforce. We encourage applicants from all backgrounds to apply.

Note: Only shortlisted candidates will be notified.

About Us

C&T Enterprises, Inc. is a jointly owned for-profit subsidiary of Claverack (Wysox, PA) and Tri-County (Mansfield, PA) Rural Electric Cooperatives. C&T provides shared management and support services for the two parent electric cooperatives, as well as the cooperatives' telecom affiliates, Claverack Communications - Revolution Broadband and Tri-Co Connections, along with C&T's subsidiary utilities, including Wellsboro Electric Co. (Wellsboro, PA), Citizens' Electric Co. (Lewisburg, PA), and Valley Energy (Sayre, PA), a natural gas distribution company.